ArtifoxReviews of theartifox.com

Ordered a bike rack in April. No updates, had to repeatedly send e-mail messages, most were ignored. Four months later I had to finally dispute the charge with my credit card company.

Mistakenly ordered a desk and immediately returned it unopened. They received it but have yet to credit me and stopped all communication.

8 months waiting for a very expensive wood side table to ship. No communication at all, terrible email support. When I contacted them to cancel the order, they ignored it. I had to dispute the charge through my credit card. No apologies, they just don’t care.

Artifox accepted an order from me for an (absurdly expensive) side table about 4 months ago. They have not proactively contacted me once about the item, and are slow to respond to questions. they have changed the date of the delivery twice now. Terrible customer service. At this point it is not clear if they will actually ship the item. "