The Federal Savings BankReviews of thefederalsavingsbank.com

Matt DeCesaro was unprofessional and frankly rude, but worst of all he presented blatantly incorrect information and then attempted to strong arm me into believing it despite my protests. When making a financial decision for hundreds of thousands of dollars and my family’s home, I care that the numbers are correct. Matt did not, and made that clear by saying it was good to overestimate the numbers when he was $1250 off on his tax estimate. I would not recommend working with Matt in any capacity.

This guy tricked me to using them said he can make sure I get loan. I have his email saved. I have my own business have a lot of tax right off. He said they didn’t matter his words in this email. I can do something about your tax write off to make you get a loan. I have his email saved this place number to Scam. I got approved at another location this number but a scam this guy I was hoping to go to them. They had a good price for refinancing to go through everything. I love the price I was gonna do it, but then we started talking about changing stuff on my tax paper Which is in his email. I have saved to try to give me a better interest rate then they contact me back because we can’t work with you. I’m posting this on news channel 2 FOX five news his email saying that I was good. He had me alone. Don’t use this bank. They were scammed the hell out of you now I found out their Ins rate is 2% hired anybody else glad he scammed me.

This was by far the worst company I have ever worked with and if there was a rating for 0 stars that is what they would get. I am a 10 year veteran and they came to me with this refinance opportunity. One that would have changed my life. They said I was prequalified and to me that meant all I had to do was go through the motions and give them what they need. I borrow money from family to get my home appraised and ends up I have $80,000 in equity. They reach out to you all the time in the beginning then drop off the planet once they have the appraisal. Then I get a call telling me that I have 2 payments that were 30 days late and we cannot do the refinance. Excuse me you said I was prequlified. Sorry nothing we can do. No you don't get the appraisal money back. Needless to say worse off than I was before they called. Then the President of one of the Departments calls me and tells me I am qualified for a refinance loan about a week after all this. I told him what they did too me and he said I will get this straitened out. Nothing but crickets after that. As a veteran I Strongly advise you not to use this company. Save your sanity and go with someone else.

James Conley and team were amazing! I had a lot of doubts/questions during the refinance process but he was patient, caring and extremely helpful and made the process smooth, less stressful and also really seemed to be working for us! Thanks James!

Stay away from The Federal Savings Bank and, in particular, Bobby Atkisson. He will lie and mislead you - once you have paid for their low-ball appraisal, he will ask for documentation that he said was not required. This bank and Bobby Atkisson are committing mortgage fraud - stay away!

All veterans do not use this company for VA home loans the brokers Ryan Anderson and Bobby Atkisson are snakes.They will lie to you and deceive you. They only do phone calls so there's no paper trail on their behalf. They are the most dysfunctional people I've ever dealt with. If anyone knows how to make them lose their licenses so no vet or person has to ever deal with these disgraceful people.

I was hit up by one of their staffs for pre approval stuff. I decided to respond and see if I can get preapproved. But damn, the unprofessionalism by this team is unequaled. They do not communicate not just with clients but within themselves. Do not apply to them, they are a complete waste of time and energy. THEY AINT WORTH IT.

They charged me over $500. For a appraisal for a new mortgage to pay off some debt. After I paid due it they quit taking to me I emailed and texted if I got a reply it was an excuse about that they couldn't write it due to late payments on a cosigned loan they knew about from the beginning. They scam many veterans many of us are in financial need.