Jane S.
Fish very small...poor survival rate
Fish very small...poor survival rate I have kept freshwater aquariums since 1952. I bred zebra fish years ago and know from releasing them too young there was poor survival. I currently have 2 30 gal tanks with natural plants, show guppies, cat fish and algae eaters, no large or aggressive fish or crowding. If I had had info on the age of your fish, I wouldn't have ordered. I am so disappointed because I love neons. I WOULD LIKE THE AGE OF THE BABY FISH YOU SENT!!
Reply from The iFISH StoreJul 25, 2024
Hi Jane; Thank you for providing a review on your recent purchase of Neon Tetra Bulk Packs with us. We certainly value your feedback and wish you'd provided a bit more information for us. Did they have a low survival rate due to an illness or because they are a smaller shoaling fish in a community tank? We're sorry this was your experience with us and wish we could have had the opportunity to address it with you when you first observed the problem. Addendum: Thank you for further information on your tank. And please understand we are not questioning your expertise as an aquarist. We’re trying to determine how the neons perished. Was there a noticeable health problem? Did you use our recommended acclimation process and were your tank parameters much different from our tanks? We’ve reviewed our records for other Neon Packs shipped from the same lot yours was and have not seen any issues with increased mortality rate. To have so many Neons perish begs further review of all factors. We’re sorry for the questions and, again, are not questioning your expertise. We also have decades of expertise and would like to identify the root cause. If you’d like to communicate directly with us on this, we’re happy to do so at [email protected].