Excellent
Based on 800 reviews
The Monitoring Center4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
Larry
Service person was really great - clear, knew his business, efficient. Cost of parts a bit of shock, especially when coupled with resulting higher monthly monitoring fee - no explanation as to why it costs almost 50% more per month to monitor.
Reply from The Monitoring CenterJan 21, 2020
Thank you Larry! Welcome on Board!!
Richard
Jose was great - sorted us out - great
Reply from The Monitoring CenterJan 21, 2020
Thank you Richard!
JOSEPH M.
Excellent service
Reply from The Monitoring CenterJan 21, 2020
Thank you Joseph ... we appreciate your positive commentary and look forward to servicing your security needs.
SAYED H.
We had service three year ago with ADT and it was ok. now we just started again to be seen.
Reply from The Monitoring CenterJan 20, 2020
Hi Sayed ... Welcome on Board!! I have no doubt you will be more than ok with TMC. Thank you for the opportunity to service our security needs.
DONALD H.
Great service, but my motion detector went bad just past 1 year from installation, and I had to purchase a new one. Equipment should have a better warranty, and replaced at not cost at least for the first 2 years.
Reply from The Monitoring CenterJan 21, 2020
Hi Donald ... your motion detector was indeed under warranty. We hope our remedy meets with your approval. Thank you for your patience and for your business!!
Stacey
Technician who came to the home was excellent. Call centre tech support was rude and we had to call back twice.
Reply from The Monitoring CenterJan 20, 2020
Hi Stacy ... we are grateful that your home visit was excellent! We do apologize if your tech support was not equally as enjoyable. We would like to take this opportunity to thank you for pointing out this weakness and we will definitely investigate and make it right! Please do contact me directly, Mirella, Sales Manager at 1-866-247-4999 Ext 2235 or you can email me at [email protected] should you require any further assistance. Welcome on Board!!
Toronto
Good installation, professional and friendly.
Reply from The Monitoring CenterJan 17, 2020
Thank you!
MARTY H.
The service came 3 weeks but was fine after that
Reply from The Monitoring CenterJan 17, 2020
Thank you Marty. We appreciate your business!
