TherapyNotes, LLCReviews of therapynotes.com

I had an issue with claim rejections and sent an email to support. I received a confirmation that my request was received. (typical auto response) AND ALSO a personal response. While they did not have an immediate answer it was clear they understood the issue and I felt confident that it would be resolved. I was not disappointed. I cannot say enough good things about the level of support I have always received and appreciate it is available 24/7.

professional, good at explaining

TherapyNotes Customer support is top-notch. I never have to wait long for a rep and they are always completely friendly and willing to help me out on any issue that I have had.

Love em! Great support

This is the easiest software/program to work with and the customer support is unmatched! And for someone who has worked with Insurance for the last 25 years, that says it all!

TherapyNotes is a great platform, with customer service superior to any other program I've worked with. Highly recommend.

The staff at TherapyNotes are always quick, professional, and willing to walk me through how to resolve an issue. Highly recommend TherapyNotes and their team.

I recently called in with a complicated and frustrating billing situation. The customer service representative was calm, polite, professional, friendly and even a little bit funny. He knew exactly how to help me address the issue and never made me feel rushed. This is consistent with my expectations for Therapy Notes.