Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Stuart K.
The customer service is the best. As a user, I am encouraged to email or call the CS team. Email is easy because I get a confirmation and ticket number immediately… like most companies. But then a get a thorough reply within 24 hours but usually much more quickly. I am also encouraged to write back to the CS person if I need more help or to call them.
Wendy K.
Technical support is always helpful and polite. They make every effort to help resolve your problem and make sure your understand the issue.
Laurel W.
We had made a significant error in our billing and claim submission that was complicated to find how to fix the electronic remittance pathway and a support person walked me through each of the steps to correct it. So grateful, as we are a small private practice that cannot lose these important claims. Now I can get back to providing critical clinical services to my clients. Thanks TherapyNotes.
Donette M.
In contacting Therapynotes with any questions or issues I have I am met with gracious and relevant and knowledgeable information. I depend on the service and have not been disappointed at any time. Thank you, Donette
Renee D.
The representative was very patient, Professional and helpful on a Sunday!
Kristin A.
The customer service is amazing, everyone here is always kind, helpful, and supportive.
Kinsey
I opened my practice with another EHR, and it did not take long for me to learn that it was not the best fit for me. So, I was offered a trial for TherapyNotes, and it absolutely transformed my experience! I will not trust any other EHR with my business needs. TherapyNotes truly does work in the best interest of the clinician and it's ease of use is a great fit for clients of diverse stages. Thank you TherpyNotes! It just makes sense!
Kendella C.
Everything
