Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Teresa F.
My call back was much quicker than I had anticipated which was great. I wasn't prepared but she was very patient with me and got an email sent with step-by-step directions which were straightforward. I was able to get what I needed done promptly and I appreciate the help I was provided.
Consumer
The availability of live human support at Therapy Notes and the seamless flow from scheduling to documentation to billing enables therapists to be therapists instead of consuming their day with administrative tasks. It’s a no-brainer.
Shealah W.
Therapy notes support staff are the best I have ever worked with and never fail to help me with my problem! I appreciate them so much!
Allison
I spoke with the nicest person, Brittany V, in Customer Service. She helped me so much with my issue and was very kind to let me know she was available 24/7 with any future needs I may have.
Carolyn
Jeff reduced my anxiety regarding a very complicated explanation of benefit immediately. I had been anxious to call to get assistance. But, he understood the complexity of the EOB, and immediately took action. Jeff was clear and patient as to what steps that I needed to take. Thank you
Nancy D.
I am a private practitioner for mental health. I use Therapy Notes for my EHR and other services. The platform is easy to navigate and offers me many services. I have always recevied stellar customer service. They are open 24/7 which is a huge bonus for me since I also work full time for a county mental health clinic as well. I would highly (and have) recommended Therapy Notes to my colleagues.
Sarah D.
I called TherapyNotes with a question about credit card fees and PCI compliance and, per usual, the customer service was great. Dan walked me through the answer and I appreciated his time and clarity. I have recommended TherapyNotes to a number of colleagues and they consistently report back about the great customer service.
Jeannette C.
China S was friendly, knowledgeable and super helpful in helping me resolve my issue. She was thorough and patient during our time and I sincerely appreciated all that she did. As always, Therapy Notes assistance never disappoints. Thank you bunches, China S.
