Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Candace B.
TherapyNotes customer service is by far the most SUPERIOR customer service around! When you call, the wait time is not long, and when someone get on the line with you the enthusiastically help you resolve your issue and then follow up with an email outlining whatever you spoke about with instructions if needed. Everyone needs to take a page out of their book because you never walk away without the answer.
Kurt Keyzer B.
All representatives are helpful and knowledgeable. Jeff, in particular today, was very patient and available. Thanks!
Julie
I needed help with PCI compliance and Ella O. walked me through what seemed to be a daunting process very quickly and easily. Thank you!
Margaret W.
Support on TherapyNotes software has been excellent. When I’ve called I’ve spoken with professional, friendly staff who are well-informed. In each case, they explained the issue to me and resolved my problem very quickly. It’s reassuring to know that they’re there!
CHIARINA OWENS, P.
Heart-warming excellence in customer service I had a heart-warming experience with Rocky who patiently assisted me with a merchant compliance issue plus. In short, Rocky put a stamp of excellence on prior positive encounters with Therapynotes customer support. They have always been helpful and thorough. However, she was the ice cream on top in that she was as warm and kind as she was fast, efficient and knowledgeable. Therapynotes, you have my vote as the best therapy service support platform for providing clinical services.
Shayla
I am very new to Therapy Notes and the support I needed was very basic. The help was amazing!
Adminstrative A.
My customer service gal was great to work with! She walked me through the steps needed for me to accomplish my task! We always appreciate the customer service staff of Therapy Notes! Makes our job so much easier having great support!
Hunain A.
Professional and cooperative staff
