TherapyNotes, LLCReviews of therapynotes.com

Absolutely outstanding customer service every single time I call. Much appreciated!

I have really enjoyed a lot of the details in the TherapyNotes platform and the helpful, rapid responses that I get from the support team. I would recommend it to other clincians. :)

Therapy Notes is great but Card Pointe, their payment processing company, is absolutely horrible and ultimately, made it impossible for me to use Therapy Notes for my business. If you plan on processing payments through Therapy Notes, I wouldn't waste your time even applying. They rejected me three times without any valid or clear explanation and Therapy Notes is so disconnected from their provider, they were no help at all.

I have found the support team to be very helpful, responsive, and warm. I have been very pleased with the level of support I receive and would say it is an excellent value for what I pay.

I've been using Therapy Notes since I started in Psych outpatient as a NP, it has been so easy to get started and help is always around the corner. Staff is quick to respond and pleasant. You can change your style of notes on the back end, billing, credit card, telehealth....they do it all. Not to mention, a great price compared to others.

TherapyNotes is the best EHR, hands down. The interface is easy to use, and their support is better than any other company I have ever dealt with. Not exaggerating.

This program is so user friendly! I love the support from the customer service team. Therapy notes is so easy to use for a individual or a group practice. It helps a lot with billing, which is an area where I stuggle with in my practice.

Formerly a great company that was responsive to my tech support needs, Therapy Notes has deteriorated. I just called tech support and got message that no one was available and I was out of luck. They seem to have moved to wanting only online email support communications, but when I tried that, I got email back saying it didn't seem to them that I was olocked out of my program (which I am) and no way to discuss this. I am now looking for another platform and recommend that you do not sign up for Therapy Notes. Its a shame. They were pretty good in the past.