Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Cheryl W.
I’m 3 weeks into trying to be approved through merchant services with no real explanation from support services. It doesn’t matter how good any of the other services are if clients can not be charged for sessions. Hard to start a new business without collecting payments.
Farzaneh E.
The knowledge and professionalism
Gayle W.
The support person who helped me, Eddie, was great. He is personable, knowledgeable and patient. I am not yet very familiar with Therapy Notes and he took time to help me learn what I needed to know to access the information I was seeking.
Anakalia T.
Courtney M. knew just how to solve a billing issue that had me in panic mode. I wish all customer service responded like therapy notes do, because it just makes life so much easier to run a business.
Adrienne W.
What makes TherapyNotes such a wonderful and user friendly choice for EMR use is the friendly and knowledgeable team of experts. They provide three prompts when you call to make sure you don't waste your time with the wrong department. They have free training, comprehension summary of what was discussed and on the rare occasion they can't answer your question they promptly investigate with their community partners or for example Clearing House or Card Pointe...
Naima M.
Every time I have called for help I never wait very long. The reps are very knowledgeable and always help guide me to the resolution I need. They have also been very kind and respectful.
Cindy S.
Every time I reach out for assistance at Therapy Notes I have always gotten someone who is polite and very helpful. You can tell they feel that there is no dumb question and I appreciate that!
Gwen C.
The representative was very helpful, very patient, and so informative as I navigated with him, updating my password.
