Donna F.
Great Platform to Work With
This platform works well and is easy to use. The support has been excellent with quick responses and assistance. My biggest thing was getting my DEA set up and the layers of security steps.

Excellent
Based on 3,113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Donna F.
This platform works well and is easy to use. The support has been excellent with quick responses and assistance. My biggest thing was getting my DEA set up and the layers of security steps.
Glenn S.
TherapyNotes offers an excellent EHR. What sets them apart from others is excellent customer service. They have been able to solve big or small issues in a friendly helpful manor. I would highly recommend their services.
Gretchen M.
We were having technical difficulties and the customer support team continued to work at it until it was resolved. They kept me updated each step of the way. Communication was great and a resolution was found.
Brenda D.
Therapy Notes support is excellent. I have never talked to a support person who could not solve my problem. They are the BEST. We have all had a lot of experience calling into companies and most of it is not good. This one is quite the exception!
Ellen C.
TherapyNotes is the best! They stay on the phone with you through every billing chore that you need to complete. They never show that they are frustrated or annoyed. They have an extremely kind and understanding staff. You will like working with this very professional group.
Craig
The staff member was professional, courteous, and knowledgeable. She was also patient in walking me through a new process. I’m very happy with her help, and happy with Therapy Notes. I’ve been a long-term subscriber of the service and plan to continue for many more years.
Joy
Dealing with TherapyNotes is always great. I called and got Robert on the phone to do something I had not done before and further complicated by the insurance company's request. He walked me through whole process and made sure I understood how it would work so that in the future it would make sense to me. As usual both Robert and TN did not disappoint me. Thank you Robert! JOY office manager Tarrytown, NY
Noemi F.
I love TherapyNotes because it's affordable, I have everything I need, and their customer service is top tier!