Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
John M.
My wife had to quickly transition from a non-profit agency to a private practice after the agency was forced to close due to finances. TherapyNotes software has been invaluable in a smooth transition for the clients. Of course there is a steep learning curve with software this complex, but with the help of the excellent TherapyNotes support staff, who are always available, we are very happy with our decision to use this software.
ANNE N.
GO TO THERAPY NOTES if you are not satisfied with your electronic office. Ive been doing therapy for a long time. I used Therapy Appointment for many years.. until Therapyappointment `upgraded' a couple years ago after many years- and they system became unusable. It was awful. Claims didn't go through.. it was just bad. support was mostly through email, or make an appt a few days out. So I cut the cord. Went old school. Tried Simple Practice. didnt love simple practice- no live support, its a bit complicated. I like simple. THEN I found it!! TherapyNotes! I love it! I'm still in my trial, but will definitely stay!! Its less expensive than simple practice too! TherapyNotes has amazing friendly, highly professional, immediate support via a phone call - no wait times at all. They have live support till midnight! crazy wonderful!! Therapy Notes is pretty intuitive and easy to learn. If I have a question, or claim rejection- they instantly answer the phone and help me out! They are happy to help!!
Jeff H.
TherapyNotes is very well organized and user friendly. Communication is solid regarding any updates or glitches, with solutions and work-arounds found quickly. Updates happen regularly making the site running smoothly. Technical support is provided quickly when questions arise, which are few and far between for this user.
Karen W.
I called Therapy Notes with a little thing that ended up being a Safari view issue, and not Therapy Notes. But, Steve was kind, and worked issue through to solution. I also appreciate Therapy Notes for my suggestions for big, system wide changes. Site is always improving.
Lindsey G.
Cheyenne H was wonderful to work with, helpful, kind, and easy to work with :)
Mary L.
TherapyNotes continues to impress. I value having customization in my EHR and while they are still building features, I have found the ease of access far superior and it breaks down many of the barriers I have had with other EHR systems.
Donald G.
The calendar is clean and easy to use. The quality of the video is good, and the platform is easy for clients to use. It is difficult for some clients to download, print, sign, and upload documents when clients have to use cell phones. The progress notes template is excellent. You are not able to send and receive secure messages to the client's portal.
Alice H.
I really like how easy this EHR is to use compared to other's I have tried. But what really sealed the deal for me was their customer support which is amazing. Even when I don't know how to verbalize a question.
