Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Jaymie M.
I have been using TherapyNotes since October 2020. I have always received prompt, courteous, and accurate assistance when I've reached out. It's a breath of fresh air knowing I can count on TherapyNotes to assist with EHR related questions.
Susan P.
Patient, calming, dedicated, helpful!
Cynthia F.
Our practice engaged customer service with a specific issue. They responded in a timely manner with an effective reply that helped resolve the issue.
Jim G.
I have had Therapy Notes as my ERS for three years now. I have probably called support 20 times in 3 years. Every time you have been incredibly helpful. Not sure how you do it, but you're the best! I only wish insurance companies had this level of knowledge and timely support.
Kathryn S.
First time using Therapy Notes. Called support and had excellent walk through for my question. No rush, followed up with an email which included a screenshot pertinent to the question I asked.
Elizabeth O.
Very accessible customer support with thorough and detailed feedback. Therapynotes helps with the transition to a new system and is quick to respond to questions.
Kristina D.
Customer service assisted with PCI compliance in a very quick and easy manner. Samantha was polite and friendly.
Jenny P.
Thank you to Therapy notes for helping me with this transition. Today customer service saved me... They were so patient and worked with me to find solution. Above and beyond... Laura was Amazing...
