TherapyNotes, LLCReviews of therapynotes.com

I changed to TherapyNotes after having trouble with my previous billing site. I could not believe the level of customer service that TherapyNotes provides. I also like the features of keeping the note right on the site. Can't say enough about how pleased I am with them. I don't like changing things like this but the site was so easy to navigate I could mostly get myself set up and running without needing a lot of help to get things going. Love this site.

I have never had a bad experience with TherapyNotes. Every time I have to call with a question or need help with something, I always get a very knowledgeable, friendly, efficient and helpful person on the phone. I would highly recommend TherapyNotes to any medical company looking for a good billing system to use.

Therapynotes has always been helpful and dependable. I tried other platforms which were not as user friendly or easy to navigate. I typically can get in touch with a staffer to answer questions in under 5 mins. Important for a busy practice owner. Also love that I can accept CC's through the system- having everything in one place helps me stay organized.

Therapy Notes is awesome! Their customer service is of the best I have ever experienced. They are always there to help!!

Therapynotes has been very easy to use. It is straightforward and with the Youtube videos, I felt relatively competent in using it with a few days. I'm exploring their telehealth platform now and hope it is as manageable as the rest of what they offer. Lisa

The team of TherapyNotes has been incredibly helpful in getting set up and addressing issues as we have been learning this system. Hope Recovery has found TherapyNotes to be an incredible resource for our organization in managing client information.

The support team has always been very helpful via email and phone solving any issues or answering any questions I have. I appreciate the level of service. My only disappointment has been that we’ve been asking for a year for e-prescribing. We’ve been told this is coming, but it’s been over a year and no apparent progress or definitive timeline for that has been determined.

Support staff has always responded to my questions very quickly and have been excellent at getting me the information I need and helping me navigate TherapyNotes.