Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Patricia G.
Great company ! They stand by their policy! Great customer service
Reply from ThinOpticsOct 13, 2022
Hello, Patricia. Thank you for sharing a review of your recent experience. Our team here at ThinOptics is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.- Miguel, ThinOptics Social
Patricia
Having ordered two pairs of these wonderful glasses, the next day I got a coupon giving me 20% off. So I emailed the company, explaining I had paid full price. They were brilliant! They immediately retrospectively applied the discount and gave me a refund. It’s not often you get service like this! Thank you!
Reply from ThinOpticsOct 10, 2022
Hello, Patricia. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
David
I purchased both the flexible compact reading glasses and Brooklyn reading glasses. Both are extremely good optically, well made and extremely light and comfortable
Reply from ThinOpticsOct 10, 2022
Hello, David. This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback.- Miguel, ThinOptics Social
Samuel A.
My experience with ThinOptics customer service was excellent. Miguel was courteous and understanding --- great job!
Reply from ThinOpticsOct 6, 2022
Hello, Samuel. I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team.
Rick N.
Love the glass have a few , one every situation a wallet , a key chain and a case. Plus on a recent order I used a 20% coupon and it didn’t apply when the transaction processed . Thanks wrote them and Ian in customer support refunded the coupon amount quickly and apologetically . A great toduct at a well managed company
Reply from ThinOpticsOct 6, 2022
Hello, Rick. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
William M.
I just ordered again and I messed up my order. Ian from Thin Optics jumped on it, straightened everything out, and got my order off quickly. I could not be more pleased. Customer Service is not always the most pleasant experience. This one was great. And these are not my first ThinOptics. I love them. I live in Cambodia. Getting them mailed to me here is easy and quick. Great experience and great product.
Reply from ThinOpticsOct 4, 2022
Hello, William. This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback.- Miguel, ThinOptics Social
Joyce
I am always surprised by these lightweight & magical glasses. I just can't commit to "real" prescription glasses just yet. These glasses have saved me a number of times since they are so convenient to carry with you. Don't' think about it, order one pair and I bet you'll order several more, like me! NOTE: I saw something on the website for free shipping and although it didn't happen at the time of my order, the company gladly issued a refund for shipping. That's what I'm talking about!
Reply from ThinOpticsOct 4, 2022
Hello, Joyce. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
Nancy B.
Love all of my ThinOptics! When one of my new pair broke, I contacted the company. They replied quickly and issued a replacement. Great product with great customer service!
Reply from ThinOpticsOct 3, 2022
Hello, Nancy. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
