Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Karen S.
Very comfortable glasses and excellent staff and services!
Reply from ThinOpticsJun 30, 2022
Hello, Karen. Thank you for sharing a review of your recent experience. Our team here at ThinOptics is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. - Miguel, ThinOptics Social
HH
Always very responsive and helpful. A delight to work with.
Reply from ThinOpticsJun 30, 2022
Hello. This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback. - Miguel, ThinOptics Social
Marty B.
6 pairs of glasses, problems with 3 of them sounds like a customer service nightmare in the making. It wasn't. Ian responded quickly, succinctly and without argument. I will remain a loyal customer.
Reply from ThinOpticsJun 30, 2022
Hello, Marty. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
Kaya
Great company. Great response time. They have very comfortable products. Excellent customer service.
Reply from ThinOpticsJun 27, 2022
Hello, Kaya. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Miguel, ThinOptics Social
Simeon H.
Had a minor issue with my excellent glasses and rectified immediately and all issues resolved!!
Reply from ThinOpticsJun 23, 2022
Hello, Simeon. I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our customer service team. - Miguel, ThinOptics Social
Robin
When I reached out to customer support, they responded quickly and leapt over expectations--truly excellent support. Also: fabulous readers!
Reply from ThinOpticsJun 23, 2022
Hello, Robin. This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback. - Miguel, ThinOptics Social
grace B.
Jonathan was excellent! Quick response after initial email and already has warranty replacement pair on the way! Love this product! Love the customer service! 5 star!
Reply from ThinOpticsJun 23, 2022
Hello, Grace. Thank you for sharing a review of your recent experience. Our team here at ThinOptics is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. - Miguel, ThinOptics Social
Gary P.
Fantastic product and excellent customer service I would well recommend 👏👏👏
Reply from ThinOpticsJun 23, 2022
Hello, Gary. Thank you for posting your positive review. At ThinOptics, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided promptly. - Miguel, ThinOptics Social
