Great
Based on 1,558 reviews
ThinOptics4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 1,188 reviews with 5 stars · Clear filters
Janis
Excellent customer service, excellent products!
Reply from ThinOpticsJul 3, 2020
That is great to hear, Janis. Thank you for leaving us an excellent review. We appreciate hearing from you and we will be sure to continue our awesome customer service. - Miguel, ThinOptics Social
Paul H.
Company was very responsive to my issue and backed up their product.
Reply from ThinOpticsJul 2, 2020
Thank you for taking the time and leaving us a review, Paul. We appreciate hearing back from you. - Miguel, ThinOptics Social
Sofia
I am very new to readers and Ann answered all my questions. She was very kind and sweet.
Reply from ThinOpticsJul 2, 2020
Hello, Sofia. Thank you for writing us a review. We appreciate receiving feedback from you and we are glad that you are happy with your experience. - Miguel, ThinOptics Social
Robert C B.
Ann couldn't have been more helpful. She understood my situation, was patient, and resolved the issue quickly and efficiently. God Bless, Bob
Reply from ThinOpticsJun 29, 2020
Hello, Robert. Thank you for leaving us a wonderful review. We do our best to always be by our customer's side and assisting them as needed. - Miguel, ThinOptics Social
Tina
Jake was very helpful and professional with my replacement order. Great customer service.
Reply from ThinOpticsJun 29, 2020
Hello, Tina. Thank you for your helpful review. We appreciate hearing about your experience with us. - Miguel, ThinOptics Social
Sylvia M.
Hello.. You should put my wonderful experience on you books!! I was in Miami in February for a knee replacement. I washed my linens in machine washer.. I couldn’t find my Thinoptics.. searched desperately! I thought they went with the bed linens.. I was very afraid!! I had to wait till the machine stops. What a surprise!!! While taking the clothes out of the washing machine , I saw, at the bottom my glasses in perfect condition! Cannot believe it!!! I love my glasses!!! Sylvia Muncher Lima Peru La Abuel@ feliz❤️
Reply from ThinOpticsJun 29, 2020
That is awesome! Thank you for taking the time and sharing with us your experience, Sylvia. The glasses are designed for durability as well. I will be sure to share your experience with our team. - Miguel, ThinOptics Social
Frank G.
I needed to replace glasses for a broken key chain reader and I was having a hard time figuring out how to use the replacement function / web site. I was really frustrated and Ian joined via chat and not only helped me with the web site, he took over the reorder process for me. On top of that he also gave me a coupon. Truly exceptional customer service by Ian, which made me a ThinOptics customer service for life!
Reply from ThinOpticsJun 29, 2020
Thank you for your feedback, Frank. We are happy to learn about your experience with our customer service. We do our very best to provide exemplary customer service to everyone. - Miguel, ThinOptics Social
Consumer
Long time customer. Needed to replace a couple of broken pocket readers (old ones before the redo fixed the nose piece problem). Had trouble figuring out how to use the replacement function. Jake joined via chat and got me straightened out. Also gave me a coupon because I needed to order a new pair of Frontpage readers. Excellent Customer Service by Jake!
Reply from ThinOpticsJun 26, 2020
That is wonderful to hear. Thank you for taking the time in leaving us such awesome feedback and for sharing your experience with our customer service. We will strive to always be at 100% to our customers. - Miguel, ThinOptics Social
