Excellent
Based on 108 reviews
TIGERSECU4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our family-owned small business is based in Lomita, California, and since 1996, we've been committed to producing high quality, affordable and easy-to-use security cameras and video surveillance systems designed to protect your home and keep your business secure.Our passion for quality and dedication to our customers set us apart. With TIGERSECU, you're not just buying a product, you're joining a family that values your security.
TIGERSECU (tigersecu.com) has 108 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
108 approved reviews, newest moderated first
Matk
Resolved issue quickly efficiently. Knowledgeable, friendly what more can I say? Thank you!
Reply from TIGERSECUApr 10, 2026
Hi Matk, thank you for your wonderful feedback! We're glad we could resolve your issue quickly and efficiently. Your kind words mean a lot to us 😊
Ronin R.
I prefer to order directly from their website. I always get follow-ups from the team and any support requests are answered within hours. I've installed TigerSecu equipment in multiple locations and haven't had any issues. Prices are great for what being provided. Planning to use TigerSecu as my CCTV vendor for a the next few years.
Reply from TIGERSECUApr 10, 2026
Hi Ronin, thank you so much for your continued support and trust in TigerSecu! We're thrilled to hear you've had such a positive experience with our products and service across multiple locations. It means a lot to us that you plan to keep working with us in the years ahead—we truly appreciate it 😊
Ray
This is the second TigerSecu DVR I had. First one lasted well over 10 years and stopped recording. Got a newer hybrid model and had many issues trying to figure it out and upgrade the firmware. After many emails over the course of a week May and Ian got the firmware upgraded on it, and helped clarify a few things about what it can and can't do. It's now operational and next is fine tuning it.
Reply from TIGERSECUApr 1, 2026
Hi Ray, thank you for sharing your experience! We’re glad May and Ian were able to help get everything up and running. It’s great to hear your new system is now operational—feel free to reach out anytime as you fine-tune your setup!
Tony
A rapid knowledge response from support fixed my problem with the Tigersecu CMS program. Their support is always amazing! Thanks
Reply from TIGERSECUApr 1, 2026
Hi Tony, thank you for the great feedback! We’re glad our team could quickly resolve your CMS issue. Your support means a lot to us—we’re always here to help!
Alex E.
Great experience dealing with technical support. Very patient and knowledgeable. Highly recommended.
Reply from TIGERSECUMar 25, 2026
Hi Alex, thank you for the great feedback! We’re glad to hear our technical support team was patient and knowledgeable. We truly appreciate your recommendation!
Joe L.
Great customer service. Fast response and helpful advice to fix thing.
Reply from TIGERSECUMar 25, 2026
Hi Joe, thank you for your kind feedback! We’re glad our team could respond quickly and provide helpful guidance. We’re always here if you need anything!
Paul B.
I bought a home with an existing Tigersecu DVR and 4 cameras. I had several problems figuring out the system and getting it running properly. I ended up needing two new power adapters and some help with configuration. The support team member I worked with (May) was outstanding! I chose to communicate via email and her responses and directions were very clear and accurate. This is a good company with highly trained staff. Many thanks.
Reply from TIGERSECUMar 25, 2026
Hi Paul, thank you for sharing your experience! We’re glad May was able to help you get everything set up smoothly in your new home. Your kind words mean a lot to us. If you need anything in the future, we’re always here to help!
Leo Gallant I.
I have been a Tiger customer for well. I'd say roughly 25, maybe 30 years. I've had nothing but great experiences. A great company with a good background in customer support. Their warranty is far supreme to anyone. They repaired my machine at no cost. What company does that Tiger Secure. I have referred and sent many people to their doorstep because I trust them. And they are trustworthy.
Reply from TIGERSECUMar 25, 2026
Hi Leo, thank you so much for your incredible support! We truly appreciate your trust and your referrals—it means a lot to us. We’re glad we could help and will continue doing our best to provide reliable products and service.
