Excellent
Based on 108 reviews
TIGERSECU4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our family-owned small business is based in Lomita, California, and since 1996, we've been committed to producing high quality, affordable and easy-to-use security cameras and video surveillance systems designed to protect your home and keep your business secure.Our passion for quality and dedication to our customers set us apart. With TIGERSECU, you're not just buying a product, you're joining a family that values your security.
TIGERSECU (tigersecu.com) has 108 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
108 approved reviews, newest moderated first
ELLIOTT S.
Excellent quality and easy to set up and use. Highly recommended.
Reply from TIGERSECUJan 29, 2026
Hi Elliott, thank you for the great feedback! We're glad to hear the setup was easy and the quality met your expectations. We truly appreciate the recommendation!
Ernest B S.
We had a issues with our system, contacted support and did troubleshooting, found faulty hard drive, support reached out to us and replaced the hard dive under warranty and no issues, easy and friendly support.
Reply from TIGERSECUJan 29, 2026
Hi Ernest, thank you for sharing your experience! We're glad our support team was able to quickly identify the hard drive issue and get a replacement to you under warranty. We're happy everything is working smoothly again—always here if you need us!
David C.
I had a ZOSi DVR, and the software stopped working for accessing the DVR from a PC. I stayed in contact with their support for more than 6 months, and they never fixed the PC software. I ordered this TIGER SECU DVR, and it worked with my ZOSi cameras. The PC software worked at first, but after a Windows 11 update, it stopped working. I was able to use the web viewer until I got in touch with TIGERSECU support and received the updated software, and the PC software works again. They were responsive, but I was the one who was too busy to install it right away(the Web Client was still working). No complaints, and it was not expensive either. Two thumbs up!
Reply from TIGERSECUJan 21, 2026
Hi David, thank you for the great review! We’re glad to hear your cameras worked well with the TIGERSECU DVR and that the updated PC software resolved the issue after the Windows 11 update. We appreciate your patience and are happy to know everything is running smoothly again. Two thumbs up right back at you!
Jose A.
The company responds fast and efficiently
Reply from TIGERSECUJan 21, 2026
Hi Jose, thank you for your kind feedback! We’re glad to hear you found our support fast and efficient. If you ever need further assistance, we’re always here to help.
Lee R.
Amazing customer support!! I had a few questions when setting up my system. I sent an email and received a very fast response with easy to follow instructions.
Reply from TIGERSECUJan 21, 2026
Hi Lee, thank you for the wonderful feedback! We're glad our team could provide quick, clear instructions to help you get set up. We're always here if you need anything else.
Lou S.
Great customer service! Thank you for the fine technical support.
Reply from TIGERSECUJan 21, 2026
Hi Lou S, thank you for your kind words! We’re happy to hear you had a great experience with our technical support. We're always here to help!
Al L.
Outstanding support. They answered my questions, and properly diagnosed my issue.
Reply from TIGERSECUJan 21, 2026
Hi Al, thank you for the great feedback! We're glad our team could answer your questions and help diagnose the issue correctly. We're always here if you need further support!
Andrew
Great customer support, I appreciate the support on a Sunday with the quick response. I couldnt ask for better service. Thanks to Joy and Ian for great service
Reply from TIGERSECUJan 21, 2026
Hi Andrew, thank you for the wonderful feedback! We’re glad Joy and Ian were able to assist you quickly—even on a Sunday. We truly appreciate your support and are always here if you need anything.
