Paul G.
Call was answered very quickly al my…
Call was answered very quickly al my question was asked and very helpful thank you
Reply from Toco Warranty Corp.Jun 27, 2019
Great to hear! Toco strives to make the customer experience a pleasant one.
Excellent
Based on 559 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
559 approved reviews, newest moderated first
Paul G.
Call was answered very quickly al my question was asked and very helpful thank you
Reply from Toco Warranty Corp.Jun 27, 2019
Great to hear! Toco strives to make the customer experience a pleasant one.
Dell H.
As much as I depend on my vehicle, I need a service that can maintain its proper and continued functioning. TOCO has provided me with years of security at a price that is hard to beat.
Reply from Toco Warranty Corp.Jun 27, 2019
Thanks for taking the time to review. Toco appreciates your trust and your business.
Rhonda A.
Excellent conversation
Reply from Toco Warranty Corp.Jun 20, 2019
Thanks for the feedback! Toco is glad that your experience was nice.
Sherry G.
The reps.Nader and Aaron were very helpful and very professional at what they do they answered and explained my question so where I could understand them I would recommend this company to everyone thanks again have a blessed day
Reply from Toco Warranty Corp.Jun 20, 2019
Thanks for taking the time to review Toco's service today. Specialists at Toco strive to create memorable interactions that handle the issue correctly the first time. Toco appreciates your time, your review, and your trust.
Steven M.
Excellent customer service.
Reply from Toco Warranty Corp.Jun 19, 2019
Thank you for your feedback, Steven. Toco appreciates you taking the time to review the services. If there is anything that Toco can offer to assist further, please let us know.
Derrick L.
Service rep had excellent customer service
Reply from Toco Warranty Corp.Jun 19, 2019
Thanks for taking the time to review Toco. Agents here are dedicated to excellent service and your review helps us know that we are on point. Thanks again!
John Z.
I work in customer service for an insurance company, and I can tell you that I was not satisfied with Aron's handling of the conversation. First, he called me 'Sir' too many times, which comes across as patronizing. Second, the fact that he asked me to give him a 5 star rating is very arrogant on his part. Asking for 5 stars is a sure-fire way NOT to get a 5-star rating.
Reply from Toco Warranty Corp.Jun 19, 2019
Thanks for taking the time to leave a review, John. Toco strives to provide 5-star service on every call and agents who inquire are doing so in order to ensure that the customer has been fully satisfied and the issue fully resolved. Toco appreciates your feedback and will review the call with the agent to see if there are opportunities to improve.
Felisha H.
Everything was wonderful.
Reply from Toco Warranty Corp.Jun 19, 2019
Great to hear! Thanks for leaving some feedback.