TokeetReviews of tokeet.com

For those looking into Channel managers I would say that ACM or Tokeet as formerly know has amazing support which really helped me while I was away on holiday and unable to sort out an issue. The reply initially came back with an auto message saying they usually reply in a few hours but within a few minutes Fakhar replied with how to solve it. Thanks guys 🫶

Fast response. Helpful and straight to the point

There simply the best at what they do in there field of short term rental software. There customer service for there helpline chat is very good and the person who fixed my issues Marija was truely exceptional and had a good understanding of all my issues and rectified them one by one. I cant fault them in any way other than i should have used there system from the start.

I've been managing short-term rental properties in Cape Town since 2018, and over the years I've worked with different systems and platforms. I can confidently say that Tokeet and AdvanceCM are right up there with the best. The features, automation and integrations are fantastic, and they've made a real difference to how we manage our properties and day-to-day operations. But for me, what really sets them apart is the support. I've always believed that even the best technology is only as good as the people standing behind it, and this is where Tokeet and AdvanceCM really shine. Whenever I've needed assistance, I've dealt with people who genuinely care about resolving the issue. Not just sending you a link to a help article or giving you a generic response, but actually taking the time to understand what you're trying to achieve and helping you get there. Running a short-term rental business means things don't always go according to plan, and knowing that you have a knowledgeable, approachable and responsive team behind you makes an enormous difference. What I appreciate most is that the support feels personal. You're treated like a valued customer rather than just another ticket in a queue, and that goes a long way with me. There are plenty of companies out there with great software, but finding one that combines world-class technology with genuinely exceptional customer service is something special. The software is what brought me to Tokeet and AdvanceCM, but the people are what make me want to stay. Keep up the fantastic work, team. Your efforts certainly don't go unnoticed!

Sympl has made managing our holiday rentals significantly easier. The platform brings bookings, calendars, guest communication and day-to-day operations together in a clear and intuitive way, without making things unnecessarily complicated. What I particularly appreciate is that there is also plenty of functionality under the hood for more advanced users, including automations, integrations and data feeds. This gives us the flexibility to connect Sympl to our own workflows while keeping Sympl at the centre of our rental management. The platform continues to improve, and whenever I have needed support, the team has been responsive and helpful. A very solid solution that I’m happy to recommend to other holiday rental owners and managers.

What a great team! The software is very complete, so you have to learn to use it, but the team is always there to help on the chat. Highly recommended.

Excellent support from the Tokeet team! They responded promptly and resolved my issue efficiently. Couldn’t have asked for a better experience.

Quick resolution of technical issues.