Derek M.
Ever since fanatics took over this…
Ever since fanatics took over this company has gone to crap. Non English speaking reps, bad business practices and theft seem to be the cornerstone of their company now
Bad
Based on 326 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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The Topps Company (topps.com) has 326 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
326 approved reviews, newest moderated first
Derek M.
Ever since fanatics took over this company has gone to crap. Non English speaking reps, bad business practices and theft seem to be the cornerstone of their company now
Craig L.
This is the second time I ordered cards from Topps now and never received my cards. When I tried to reach out to Topps by email they replied that there is nothing they can do because it was not reported within 14 days from purchase. This last order I ordered 3 months ago and got a shipping release 3 weeks ago stating the order was shipped . Two weeks go by and I get a notification it was delivered. I never received the cards and when I reached out they stated sorry. Like I said this is the second order I payed for and did not receive. I spent $375 and nothing! Do not buy from Topps now they are terrible and won’t make things right! I’m an avid card collector and will not support this company ever again !
Olivia Sage M.
Update on my last review. They said $25 for shipping overnight then said that’s not even right. They said that just speeds up the process… that’s so misleading on their end and it’s been weeks and they won’t reply to me. Placed my $208 item on Jan 3 and it’s now the end of the month. What a scam
Mouloud N.
Y'a aucun suivi je sais pas où est la commande allez crever topps
Roben C.
This company has the worst customer service of any company I've dealt with. I placed an order on Dec. 21st with 2 day shipping for Christmas. The order did not arrive on Dec. 31st and the company refuses to refund the extra shipping I paid. I will NEVER purchase from this poor excuse for a company again.
McFab L.
Finger weg Ware bestellt teil nur geliefert und dann wünsche dass man die Ware wieder zurücksendet, weil der Rest nicht geliefert wird. Paypal kann auch nicht helfen, da sie von mir verlangen ich soll die Teillieferung zurücksenden obwohl dies nicht mehr möglich ist, da ich die Teillieferung schon geöffnet hatte in der Hoffnung, dass der Rest auch geliefert wird.
Robin W.
Don't advertise around 2 weeks for delivery when 8 weeks later still getting delay excuses
Hung K.
I purchased the 2025 World Series Champions - Los Angeles Dodgers - MLB Topps NOW 15-Card Team Set on Nov-2-2025. I am pretty sure when is very first days Topps advertise for it. I have been waiting for more than 30days and got delays with unreasonable two times. Then they said because of delay my order eligible for cancel. I totally felt this is a false advertising and scam for holding customer money. In this business, this is the worst that Topps disappointed fan/customer like me/us. I won’t do business like that again. Would not recommend tondo business with Topps. Irresponsible customer service and lack of professional business. Don’t waste your time, hope and money!