The Topps CompanyReviews of topps.com

Dreadful customer service. Have no interest in helping me even though on three occasions I have bought packets which contain fewer cards than advertised / incorrect cards.

You charge 100$ for topps chrome in Canada with no guarantee of any hit of any kind. It is some serious bullshido . I personally want you to boycott these scamming turds until they can come clean

Topps ran an absolute scam at The National this year. They allow dealers to sell Hobby Boxes well over retail to the general public, heavily promoting the Silver Pack giveaway as the incentive. But here’s the catch: they handed out most—if not all—of the Silver Packs before the show even opened to the public. Dealers were lined up early and walked away with them before a single kid got in the door. My 14-year-old spent a month mowing lawns just to attend. We paid a premium for a Topps box—specifically to get a Silver Pack—and were turned away Thursday by 11 a.m., and again Saturday before 10 a.m. Topps had no interest in making it right. They knew what they were doing. This wasn’t poor planning. It was manipulative marketing that took advantage of kids and collectors. Shame on Topps and Fanatics for turning one of the biggest shows of the year into a money grab at fans’ expense.

My grandson’s 1st experience in earning money to buy something he really wanted was marred by deliberate misrepresentation by Topps of their product. In a $60 box of 80 cards labeled “Signature Cards” there wasn’t a single signature card. There is no disclaimer stating that there is no guarantee of even 1 signature card. Only after having our claim rejected did they state there is no guarantee. What does the label “Signature Cards” imply? It couldn’t be more misleading.

I bought a box of topps chrome UFC 2025 from Giant Sports Cards. My second autograph was damaged and I submitted a defect card request twice and they denied my request both times because of an invalid proof of purchase. I even talked with customer service twice and the first guys name was Tyler and he said my proof of purchase was fine so I resubmitted it and they still denied it. So then I talked with another guy named KC and he was not helpful at all and didn’t listen to my problem and said I would receive a survey after our chat and then ended the chat. Needless to say I will never be ordering from Topps or buying another Topps product again.

Kein Nachbestellservice in der Schweiz. Unterirdisch!

Ordered 1 card for $8.99 and accidentally ordered 5 of another from Topps instead of just the one for 8.99. I called and talked with a representative when I noticed the issue. I did this within a couple of hours of ordering, and they said it was outside the return window? WTH

Schlechter Transport der Ware, einfach rein geschmissen die Karten und die Hülle lag daneben. Absolute Frechheit! Datum: 05.06.2025