Reply from Total PasswordOct 16, 2023
Hi Lyn,
Thank you for taking the time to provide us with your review, and we sincerely apologize that you're not satisfied with your Total Password experience, especially after it was working well for you.
We value your feedback and are committed to ensuring your experience meets your expectations. If you'd like to continue using Total Password on a different device, you can do so by following these steps:
1. On the new device, whether it's an iOS device, Android device, or if you're using the Chrome Extension, please make sure you have downloaded the Total Password application or extension.
2. Once the application or extension is installed, you can access Total Password using the email and master password you created during your initial setup.
3. In the login section of the Total Password application or extension, simply enter the email and master password details you used when creating your account.
This will allow you to access your Total Password account on the new device and continue to manage your passwords securely.
Total Password is part of a renowned global cybersecurity company that offers cybersecurity products to millions of people around the world. We take great pride in our commitment to providing robust security solutions to our customers.
We want to emphasize that every review we receive, whether it is positive or negative, is genuinely provided by our users. These reviews have never been paid for or influenced in any way. We highly value the honest feedback and experiences shared by our customers as they help us continuously improve our products and services.
If you wish to cancel your account, you can do so conveniently by visiting our dedicated portal at my.totalpassword.com.
If you have any questions or need assistance with this process, please do not hesitate to contact our customer support team.
Kind regards,
Total Password Customer Care Team
