RLee
Worst Travel agency!!
Worst Travel agency!!! SCAMMERS! i have tried to book my vacation with an agent and they kept quoting me a different price the 2 times i called. They are rude, they are scammers. one said they are from the US the other said they operate in Greece when i asked to complain to the owner. I kept getting a different story. Do not trust them. I am just lucky i never gave them my money. AVOID AT ALL COSTS! BOOK WITH A REPUTABLE SITE YOU KNOW!
Reply from TraveliveJun 7, 2017
Dear RLee, Thank you for taking the time to post your review. I have not been able to locate a quotation in your name or the agent that you spoke with, but based on your comments, I can offer some feedback that may clarify your concerns. Travelive is a dual based company with headquarters in Boca Raton, Florida and a sales office Athens, Greece. We are a US based company. We also operate in Greece. Both of these statements are correct. Travelive offers completely custom travel plans. We do not have set itineraries, set packages or set pricing. Upon consultation or request (and considering availability), our agents put together a quotation. That quotation will vary in cost based on what is included. I expect that the quotes you received were not exactly the same. This is why they would have had a different cost. We are not scammers. Travelive is a reputable company with a 16-year history. We have an A+ rating with the Better Business Bureau. You can find me listed on Travel + Leisure Magazine’s list of the Top Travel Agents in the World for the past 6 years. You can also find us on Conde Nast Traveler’s list of the Top Travel Specialists. We are preferred providers for some of the most reputable travel agency consortia including Virtuoso, Signature Travel Network and Ensemble. In addition, you can find numerous client reviews, which you can see on our site, that even include photos. My name is Mina Agnos. I am the president and co-founder of Travelive. While you note having asked to speak to the owner, I did not receive any communication from you via phone or email. All of my contact details are listed on the about us page on our website. I will be happy to discuss your experience with you and to clarify any misunderstandings that occurred. Your review is definitely not indicative of the service that we offer. I hope to speak with you soon. Otherwise, wishing you happy travels, always. Best, Mina

