Great
Based on 269 reviews
Tree Classics4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, our vision has been to deliver The World's Finest Artificial Christmas Trees™ to your doorstep. Whether you are looking for a specific style or convenient setup options, you will find the perfect tree for your family at Tree Classics.
Tree Classics (treeclassics.com) has 269 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
269 approved reviews, newest moderated first
Dinkleboo
I was very skeptical about ordering a tree on line. Once I received it, it was easy to set up, the branches are very full. Easy to hang all the trimmings...& I mean ALL. .....I have a beautiful white tree. It came earlier than I expected. I am very pleased with this company. I will definitely buy another tree from them.
William D.
Our third tree from Tree Classics _ never disappointed
Sandra W.
I love your trees, generally, but last yearI got 2 slim trees ( one 9 feet, one 7) and they turned out to be just too slim- more like pencil trees, but they are very easy to put up. I just can’t use half of my ornaments . I am giving one away to a friend and have already purchased one to replace that one%
Malpa123
Great marketing, one of the best specialist on their tree work
Kent M.
If you want to spend 2500 on a tree that works for one year, then this is the choice. Easy to put up, beautiful... then came year two. HALF of the pre lit strands were dark by the end of the season. And you know what they do about it? Shrug and tell you to find it yourself. 12 foot tree. Completely covered in decorations. 1400 bulbs, half of them out. Find it yourself. Sad, because this replaced a pre-lit tree of theirs that has lasted years. No customer service when you need it, no standing behind a product to hat clearly wasn't designed to work a day beyond the warranty.
Reply from Tree ClassicsJan 21, 2019
Hello, Kent. We’re sorry for the inconvenience this has caused you. Your feedback is valuable for us, as we’re increasing our efforts to provide a better experience when it comes to our products and services. Please send us an email with your order information to [email protected] so we can check what we can do for you. Thank you!
Kathleen P.
This was our first year with our tree and we were very pleased with the tree. Looking forward to having it for many years.
Kim M.
I am extremely disappointed with this company. We've only had our tree for two years and during our holiday season we watched just about every strand get super bright and extemely hot and then blow. We called customer service and not only did they not care about the hazard of the over heated lights, we were out of the two year window for the light warranty, which, considering you only take the tree out once a year, is a bit flimsy. I've also been getting the run around to speak with a manager, who is conveniently never there when I call. I will never do business with this company again and do not recommend it.
Reply from Tree ClassicsJan 7, 2019
Hi, Kim. We understand your disappointment and we sincerely apologize for the upsetting experience you had. We value your business and your feedback is important to us, as we always want our customers expectations to be met. Please send us an email at [email protected], we'll find the best resolution for your issue.
Chuck P, CAPT, USCGR (.
We just received our 3rd Tree Classics tree, having had two over the past 8-9 years. We've never had any issues with any of them, and don't expect to this time. It's beautiful, with a narrower shape than in the past, due to changing space requirements on our end. As always, it is easy and quick to assemble, and storing it in our Tree Classics storage bag is a snap! Thanks so much for all you do to keep our home "traditional" at Christmas time!
