MindedReviews of tryminded.com

Very nice NP that understood my needs and didn’t rush me off the video chat.

I chose to use minded as I was dealing with some situational anxiety and depression. I wanted to give It a try because it seemed less painful than seeing my PCP. I ended up seeing my PCP anyway because this service wasn’t productive at all.

They give the facade of someone who's trying to help you, but unfortunately it's just a scam to get money and subscribers. I've had severe GAD for years and am now having panic attacks so severe that my body turns to stone for up to 15 min at a time. She decided I need blood pressure medication, despite the fact I was prescribed klonopin and Valium for over 6 years.. have been off for about a year. the point of this app is so you can get medicine cheaper than seeing a real dr. Long story short don't waste your time or money if you know what meds you need. Go to private practice drs. Stay well.

World Class. From the setup to the appointment itself. They have, at Minded, absolutely set the standard in Telehealth.

My therapist was late to my first appointment and didn’t know it was an intake appointment. Seemed scattered and it’s okay if you run late, but she didn’t apologize and I almost left the zoom because she was so late. An apology would have been nice and knowing what type of appointment she was conducting.

UPDATE: They have gotten back to me and scheduled an appointment. SOFTWARE PROBLEMS. They were contacting me but I received no notifications. I’ve been using Minded Care for a year. Up until now, they were professional, efficient, and courteous. I would easily have given them 5 stars in a review. I have changed this review from a 1 star to a 2 simply because they were great in the past.(3 since they’ve gotten back to me). But recently, something has gone very wrong with their website and subsequent patient care. I’ve been leaving messages on my account for the care team for nearly a week. They never sent me a link to make an appointment to get my prescription renewed. This has NEVER happened in the past. On the prescription tab it has said, “Under Review” for days, and I have left numerous messages letting them know I’m completely out of medication, and need the renewal now, but my requests go unanswered. I’m desperate for my meds and need a response. I don’t know where to turn. In addition to using the patient portal messaging app, I have reached out to their customer support email several times telling them I am out of meds, but have received NO RESPONSE. It’s a serious medical and psychiatric crisis to be forced to be without meds you’ve been on for years. I have never heard of psychiatric caregivers ghosting their patients.

Tbh the service started off great. The issues came when providers started missing appointments with me? I would log in, wait and then nothing. The first time it happened the fix was quick and I had a new appointment two days later and a refill on my RX. This time however, the provider missed their appointment with me, I’ve emailed three times to try and get a refill or response, but I’ve gotten no reply and now I’m out of medication. I just don’t think that’s something that I should be risking with my mental health, so two stars because started great, and now I feel like they basically ghosted me and I’m out of psych meds which you’re not supposed to stop taking suddenly, but I kind of have to because I my provider missed the appointment and no one’s been responding to me.

Extreme patience & understanding. She focused on core problems and asked very good questions. My wifi was going in & out due to a tech here at my house doing work on our internet, she maintained a good attitude and was very nice about it all. Happy to have her as a dr.