Average
Based on 583 reviews
Minded3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days.We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.
Minded (tryminded.com) has 583 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
583 approved reviews, newest moderated first
Geneva F.
I wanted to cry immediately 🥲 but I'm excited to see where this goes. Starting antidepressants
Reply from MindedApr 8, 2022
Hi there—thanks for taking the time for leaving a review. We are happy to hear we able to support you through your mental health journey.
customer
The signup process and my actual visit went well. The problem have been after my visit when my insurance denied the medication that was prescribed to me siding that I needed a prior authorization done. That still has not been completed 3 days later so I feel like I wasted my money trying to get established. If this isn't fixed, I will cancel the membership
Reply from MindedApr 8, 2022
Hi there—thanks for taking the time for leaving a review. We apologize for the mix-up. If you could please send an email to [email protected], I will escalate your case to the head of support.
customer
Overall, I think my experience was exactly what I had expected. This site really isn’t intended for talk therapy, it seems more like it’s designed for medication therapy. I already have talk therapists that I know and trust, but that can’t write prescriptions for mood stabilizers. My therapist was very nice, didn’t seem rushed, and seemed genuinely interested in the answers I provided to her questions. My initial meeting was 45 minutes, but I noticed my follow up is 15. This is one of the reasons I say the site it perfect if you are just seeking medication therapy.
Reply from MindedApr 8, 2022
Hi there—thanks for taking the time for leaving a review! We are glad to hear you are satisfied with our service. We are big supporters of therapy, but it is not a service we offer. Our expertise lies in mental health medication. We are happy to hear that you are finding mental health support both with us for medication treatment and with another provider for therapy. :)
customer
Expectations met.
Reply from MindedApr 8, 2022
Hi there—thanks for taking the time for leaving a review! We are thrilled to hear you are satisfied with our service.
customer
Doctor was great. Good lisenter.
Reply from MindedApr 6, 2022
Hi there—Thanks for taking the time to leave a review. We are so glad to hear you are satisfied with our service.
customer
Couldn’t have been simpler or more convenient. I spoke to my nurse practitioner for about 15 minutes. We discussed my main concerns and came up with a plan to start managing them. I had been putting off getting help for years, thinking it would be be too difficult and time consuming. I just wish I had done this sooner!
Reply from MindedApr 6, 2022
Hi there—Thanks for taking the time to leave a review. We are so glad to hear you are taking care of your mental health and are satisfied with our service.
Tom
I had an issue where I was scheduling a follow-up appointment but was given the calender for a provider I hadn't seen before. I messaged support to have my appointment switched to my regular provider. Response time was great and the issue was resolved without me having to do anything beyond reporting the problem. Stephanie assisted me and was excellent. The Minded app is a little behind in terms of other psychiatric apps but the staff more than make up for that. Your customer service outweighs any negatives in your app development.
Reply from MindedApr 4, 2022
Hi there! Thanks for taking the time to leave a review. We apologize again for the scheduling issue, and are so glad to hear our support team was able to quickly help you! :)
Jennifer S.
I would love to give try minded 5 stars but I can’t. I cannot afford the 40.00 payment to see my doctor at this point in time and they offer no kind of assistance or payment plan or anything! I truly love the doctor I have and it just sucks that they won’t work with you on the payment money part.
Reply from MindedApr 4, 2022
Hi there—Thanks for taking the time to leave a review. Our goal is to make expert mental health care accessible and affordable. We value your feedback, and will note that you would be interested in us offering payment plans. :)
