TryravineReviews of tryravine.com

Reply from TryravineAug 10, 2026

Hi Jerry, Thank you for sharing your feedback! We're glad to hear that the earbuds fit and feel comfortable in your ears. We hope you have a great experience when you get a chance to try them at the range next week! If you happen to encounter any issues, please feel free to email us at [email protected], and we'll be happy to assist you. Regards, Malcolm Social Media Team

Reply from TryravineAug 10, 2026

Hi Howard, Thank you so much for taking the time to share your experience! It’s wonderful to know they’ve become a reliable part of your daily hearing protection at work. We hope they perform just as well when you get a chance to use them at the range, too! We truly appreciate your support and for trusting Ravine with your everyday hearing protection! Regards, Malcolm Social Media Team

Reply from TryravineAug 10, 2026

Hi John, Thank you for taking the time to share your detailed feedback! We’re glad to hear you’re enjoying the earbuds for the indoor range. Finding the right ear tip and fit can definitely take some trial and error, so we appreciate you giving the different options a try. Your comments about the fit and design are also very helpful, and we’ll be sure to keep them in mind as we continue improving our products. We truly appreciate your support and honest feedback! Regards, Malcolm Social Media Team

Reply from TryravineAug 10, 2026

Hi Mike, Thank you so much for your incredibly kind and heartfelt feedback! It truly means a lot to us, and we're so glad we were able to assist you and get everything working properly. We really appreciate you taking the time to share your experience, especially given your years of experience in customer service and sales. If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out to us at [email protected]. We're always happy to help! Thank you again for your trust and support of Ravine! Regards, Malcolm Social Media Team

Reply from TryravineAug 10, 2026

Hi Chad, We appreciate you for taking the time to share your feedback. We’re truly sorry for the frustration and inconvenience you experienced while trying to initiate your return. We’d like to clarify that our customer service team has made multiple attempts to respond and gather the information needed to assist with your return, but unfortunately, we have not received a response from you. We genuinely want to help and provide you with a resolution as quickly as possible. If you haven’t seen our replies, please check your spam, junk, or promotions folder, as our emails may have been filtered there. Once you locate our message and respond, our team will be happy to continue assisting you with the return and refund process. We sincerely apologize for the communication gap and hope we can get this resolved for you promptly. Regards, Malcolm Social Media Team

Reply from TryravineAug 10, 2026

Hi Matt, Thank you so much for your kind feedback! We're absolutely thrilled to hear about your experience with our customer service. It means a lot to know that Charlotte was able to assist you and make the process as smooth as possible. We truly appreciate your support and taking the time to share your experience! Regards, Malcolm Social Media Team

Reply from TryravineJul 28, 2026

Hi Jensen, We appreciate you for taking the time to share your feedback. We're truly sorry to hear that your experience with the Field Ops Tactical Earbuds did not meet your expectations. After carefully reviewing our records, we noticed that we have not received any prior communication from you regarding the concerns you've shared in this review. It's genuinely disheartening to receive this kind of feedback without first having the opportunity to understand the issue and provide assistance, as our Customer Support team is always committed to helping our customers resolve any concerns they may have. Regarding our 30-day Money-Back Guarantee, we understand there can sometimes be confusion about the policy. If you were experiencing issues with the product, we would have been more than happy to review your case, explain your available options, and work with you toward a satisfactory resolution. We kindly encourage you to reach out to our support team first whenever you encounter any issues. We sincerely appreciate the opportunity to assist our customers, and we'd much rather help resolve a concern than learn about it for the first time through a review. We value your feedback and remain here to help. If you're still experiencing these issues, please contact us directly so we can review your case and do everything we can to make things right. Regards, Malcolm Social Media Team

Reply from TryravineJul 28, 2026

Hi Ron, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your initial experience with the earbuds didn't meet your expectations, particularly regarding the fit during your shoot-and-move drills and the level of noise reduction you experienced. However, upon reviewing your previous conversation with our support team, we can see that your concern was already addressed and resolved by one of our Customer Support representatives on July 26, 2026, which was the day after this review was submitted. We completely understand how frustrating it can be when a product doesn't perform as expected at first. At the same time, we'd like to kindly encourage you to reach out to us directly if you encounter any issues in the future at [email protected]. Our team is always happy to troubleshoot, provide guidance, or work with you toward a resolution. Had we not reviewed your case, we wouldn't have known the opportunity to help. Your feedback remains valuable to us, and we truly appreciate you giving us the chance to assist. If you ever have any additional questions or need further support, please don't hesitate to contact us, we're always here to help. Regards, Malcolm Social Media Team