Poor
Based on 126 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Intuitive, easy to use employee time tracking.Employees can track time anywhere, any way they want—using a computer, mobile phone, tablet, GPS-enabled app, text, dial in number and so much more—with clock in / out punch card or manual timesheet flexibility.Managers can see who's working, where, on what projects - all in real-time. Plugged into QuickBooks, Sage, ADP, Paychex and more, TSheets syncs up real timesheet data for faster, more accurate payroll, billing and invoicing.
TSheets (tsheets.com) has 126 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
126 approved reviews, newest moderated first
Penny Lane Wheeler C.
I do consulting and bookkeeping for building contractors, and Tsheets is the only time tracking software I know of that can handle their unique needs. On top of that, they have the best customer service of ANY company I have ever worked with. I love Tsheets.
Reply from TSheetsJun 11, 2015
Penny, you are so kind! I am so happy we have set the bar for customer service high for you :)
Nicholas J.
I love TSheets! The thing that did it for me is their customer service. They don't rush you off. They take the time to hear you out and listen. I mean they REALLY listen. I called in and spoke with this lady named Jessica. She answered all my questions and even took the time to make me laugh. I love it when companies go out of their way to make you feel like more than a number. It's not only the best timetracking software I could find, TSheets has the best customer service around!
Reply from TSheetsJun 11, 2015
Nicholas this is so awesome to hear, and Jessica is such a great gem in our team! I know she will be happy to hear this from you. Thank you for taking the time to let us know about your experience with us :)
Carrie Hogan K.
We love this program! Our team uses it with ease! Support is excellent! Try it you will love it!
Reply from TSheetsJun 11, 2015
Thanks so much Carrie! I'm so glad to hear that your team is easily adapting to TSheets. So awesome to hear it working smoothly for you!
Christine G.
I was using paper timesheets for all of my contract workers. We moved it online to a more sophisticated but cumbersome product that was overkill for what I wanted. After hearing about TSheets, I attended their webinars and signed up for a free trial. The customer experience was amazing and we were able to get everyone up and running almost immediately. I went on to recommend TSheets to others and everyone is nothing less than thrilled. So happy to have found TSheets and I will continue to recommend to companies who need to automate their time tracking!
Reply from TSheetsJun 11, 2015
Christine! It so good to hear from you and thanks for leaving us your review! It was so nice getting to meet you and help you setup TSheets to make your time tracking work easier :) So happy to hear from you :)
Monique C.
I've been using TSheets for my own business for quite a while now, and it is a really awesome app. Even if I'm not billing by time, I still like to know how much time I'm spending on a project, and TSheets gives me info I need. It's super easy to implement, and I can use it whether I'm at my desk or on the road, with the Android app. Clocking in and out takes no time, and I can view my time either with reports or import it into QB. When my clients need time tracking software, TSheets is at the top of my list. Support is always super helpful, and if I have a situation that I'm not sure about, they're happy to step in and ensure it's set up properly. I love TSheets!
Reply from TSheetsJun 11, 2015
Monique we love you right back! Thank you so much for the kind words. I am so happy to know we are making your business a little easier to handle. We are lucky to have you :)
Bill in H.
I have no complaints, none, nada, zip. As a "freelancer" I can manage my time record for my clients with ease and clarity, running reports and downloading time sheets with very little effort. You guys keep doing what you're doing 'cause it's working.
Reply from TSheetsJun 10, 2015
Bill you are a rockstar! Thanks so much for the feedback and the kind words. I am so happy to hear TSheets is making your business smoother!
Christopher
Time tracking for gov't contracts is useful. However, Tsheets does not truly/seamlessly link with QBO payroll as I have to reinput hourly billable payrates each payroll. I have to carefully export payroll summaries each time period into XLSx format, reformat total hours, cross check with QBO payroll. Overall, not a pleasent experience. Also, not clear how QBO chart of accounts fringe benefit_PTO category can truly link to TSHeets PTO function. We therefore don't use Tsheets PTO function.
Reply from TSheetsJun 10, 2015
Hello Chris! Thank you so much for your review and detailed feedback. I wanted to apologize for your experience with TSheets to date, but I would love to touch base with you and see if we can find a solution. I know we can export hours to Quickbooks Online Plus so you should definitely not need to export to an XLS and then re-import. I will make sure we have a representative and myself reach out to you today!
Ann
T-sheets has saved me days of work each month. It's easy to use and downloads to Quickbooks easily. The T-Sheets staff has been great whenever I need their help
Reply from TSheetsJun 10, 2015
Ann! Your review made me smile. I am so glad we are able to help you to free up days of time to put towards your company. Thank you so much for the kind words, and we look forward to working with you again :)
