Excellent
Based on 384 reviews
TSM Aquatics4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
Ray C.
I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!
David M.
Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!
Miguel P.
I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee. I am glad they look at every situation individually before making a decision. The fish are both fine anyway.
Bob K.
Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!
Zach R.
Outstanding prices for such high quality fish. This will be the only place I buy fish and cleanup crew from moving forward.
Brian L.
Excellent service and product!
Christopher C.
Very professional in an industry full of unprofessionals. Very happy with my purchase.
Jeff M.
Healthy beautiful fish.
