Excellent
Based on 384 reviews
TSM Aquatics4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
Peter T.
Great experience with Matt and TSM for a group of 5 quarantined tangs. Flexibility in shipping, ended up canceling one fish since I found my preferred replacement elsewhere - no problem. Will definitely order again. Thanks again TSM!
Christopher S.
Great transaction. There was a shipping issue but not their fault. Luckily the fish were ok and doing great!! Will absolutely buy from them again. Already gave them fish to look out for! Thanks again!!
Rob M.
I have ordered from these guys 4 times and I couldn't be happier with the quality of the livestock and the packaging. My emails are answered quickly and clearly. I have had mixed results when quarantining fish at home, even after 28 years in the hobby. I no longer need to QT my fish at home, temperature acclimate and put them in. The fish have always come with a SG of 1.025, matches my tank perfectly. Never a problem! Can't go wrong with these guys!
Peter H.
Two new fish, a powder brown tang and a one-spot rabbitfish. They are absolutely wonderful. The folks at TSM were wonderful, too. First, they held onto the tang for months while I wasn't ready for it. They also took a pre-order for the rabbitfish knowing that they could get one although they didn't have it yet. All the while, communication was excellent.
Joey M.
This was the most amazing fish by experience ever. Thank you
Michael H.
Great people to deal with, very helpful, product was exactly what I ordered, shipped on time and love my piece I have in my tank and it looks amazing.
Jesse A.
They did great with my order. All 9 of my fish arrived healthy and eating out of the bag. Packaging was excellent, plenty of water and air in the bags, heat packs kept everything warm. Well worth the wait for QTd fish. My only small complaint is it takes about a week for them to respond to emails, but that’s just a small petty complaint. I will definitely order again!
Lori C.
Yellow eye kole tang and six line wrasse both doing well. Ordered end of February and received end of May. Took a long time but delays happen. I will do business again. Hoping to see some pyramid butterflys available at some point.
