Reply from TuffntinyOct 17, 2019
So this review isn't based on you actually placing an order and having an issue? We don't have something you want for sale so we get a 1 star review? If it's not on our site, it's not for sale. Do you send emails and messages with the intention of leaving bad reviews to every company that no longer carries something you want or just us? We make what we make and sell what we sell. It's not any different than any other brand. If you didn't get a response consider that we are a small business and there is only a few of us and thousands of you guys. You seem like a smart person Michael, if you didn't get a response, and we don't have it on our site, then you could have moved on with your day. Instead you choose to decrease our good rating here. Karma.
In additional response:
So you missed the point Michale. We are a small home run business, with a life and family to take care of. We are human, incapable of responding to 100% of every comment, message, inquiry most ESPECIALLY if it doesn't involve an order - think for a second, if we did that, it would consume our entire day, with no time to actually design or make our products. My grandmother always said ''Assume only to make an ass out of yourself''. If we don't have something for sale and we didn't respond directly to YOU, about what we have decided to sell or not sell, maybe you could have just moved on with your life instead of slander us here. I'm sorry you didn't get a response, but we do our best with the working limitations and time we have in a day. Sometimes our best isn't good enough, and that's the case here. We're working to improve that.