UblinsReviews of ublins.com

Reply from UblinsMay 28, 2024

Dear Paula, Thank you for posting this comment. As soon as we received your order, we immediately processed it. It took about 7 business days to customize your lenses. Please don’t worry, we have shipped out your second order; as you selected standard shipping, it takes 7-20 days for shipping. We tracked your order, it will be delivered to your address within about 5 days. Thanks so much for your patience. Any question, please feel free to contact us.

Reply from UblinsMay 24, 2024

Dear Nadine, Thank you so much for posting the comment and bringing this issue to our attention. Concerning this issue, could you please offer some photos of the glasses to our customer service department([email protected])for checking? Once locate the issue, we will know how to do next. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. Waiting for your early reply.

Reply from UblinsMay 21, 2024

Dear Yolanda, Thank you for bringing this issue to our attention. If you don't like the glasses you bought, please contact our customer service department([email protected]) within 30 days after receiving the glasses for a one-time only exchange, or 50% refund or get other solutions. Please don't worry, we'll always offer high-quality service to our customers and we will do our best to resolve this matter in a way that satisfies you. Looking forward to hearing from you and resolving this matter promptly.