mark H.
There was two parcels one I new was…
There was two parcels one I new was coming the other I had no idea what day it was coming product itself so far very happy with
Reply from uk.vtomanApr 1, 2025
Hello. Thank you for your tolerance and feedback! We apologise for any inconvenience caused by the separate shipping of parcels. Due to the weight of the parcel and the size of the product, some orders need to be shipped separately to ensure the safe arrival of the goods. Although we are not intentionally preparing a ‘surprise’, we will optimise the process and try to give you a better shopping experience. If you have any questions during the use of the product, please feel free to contact us! Thank you again for your understanding and support, may our products can add a beautiful life for you! 🌸 Best regards. Vivi




