Poor
Based on 106 reviews
Ultimate Medical Academy2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Ultimate Medical Academy (ultimatemedical.edu) has 106 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
106 approved reviews, newest moderated first
Elizabethmelissa C.
They don't prepare you for the cpc exam. They give you false hope of making $24/hour after graduating. Wouldn't recommend them to anyone. Plus they make you feel pressured into taking the coarse after inquiry. I was offered a job after I graduated making less then what I was making.
Alexandria S.
I was enrolled at this school and I began my classes this past Monday on the 12th of August. Yesterday, while I was working on my second week of courses, my courses are nowhere to be found when I refreshed my browser. I’m thinking it’s a technical issue and contact tech support. They tell me that my enrollment was canceled due to a misdemeanor case I had on my background check from 2018 that was dismissed from court. They said I could re enroll and start all over again after I got it expunged. But why would they just kick me out instead of working with me while I worked on getting it expunged???? The financial aid was reversed so hopefully I don’t owe anything. All that hard work for nothing! I’m going elsewhere for online schooling!
Reply from Ultimate Medical AcademyAug 21, 2024
Hi Alexandria, thank you for reaching out to us. A criminal background check is an enrollment requirement at Ultimate Medical Academy, and we include a disclosure in our enrollment packet to gather consent and provide information about the process. Many healthcare positions require a background check before hiring and our goal is to avoid enrolling students who may not be able to pass a background check satisfactorily when seeking employment in their field of study after graduation. If you have any questions or would like to share your experience with our teams, please reach out to our UMA Cares Team at 800-509-5474 or by emailing us at [email protected].
Stephanie
I have read all these reviews and they are all the same. If everyone is being scammed by financial aid and everyone is saying the same thing and we don’t know each other, don’t you think something is wrong with financial aid
Reply from Ultimate Medical AcademyAug 22, 2024
Hi Stephanie, we replied to your previous Trustpilot review as well, and we'd still like to connect you with our teams for support on this. We encourage all of our students to communicate openly with us on our social media and review platforms. We are actively working with those students to resolve any issues that they may be having. If you have concerns or want to speak with someone, our UMA Cares Team is here to help. You may give them a call directly at 800-509-5474. In the meantime, I would like to ask that you please watch our student testimonials from real UMA students and graduates, here: https://www.youtube.com/watch?v=KfiARVV0Vdc&list=PL0E6OQjAAE0FEat9yDPpx9VPkDYaER61z I would also like to ask that you read our reviews on the Better Business Bureau's website: www.bbb.org/west-florida/business-reviews/special-education/ultimate-medical-academy-in-tampa-fl-90041869 Please feel free to reach out to us if you ever need any assistance, we're here for you.
God F.
Uma has mishandle my financial aid my Reimbursement Was Different then What I Saw On Ledger My Leadger say 2100 I only got back 700.00 I feel this school Is Nothing But A Scam They Charging For average point of my gpa Which 450.00 A Point I never heard Of It Im Withdrawing and going to take legal Actions...
Reply from Ultimate Medical AcademyJul 25, 2024
Hi there, UMA is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES). ABHES is recognized by the U.S. Secretary of Education as a national accrediting agency for the accreditation of private, postsecondary institutions in the United States offering predominantly allied health education programs. You can find more information about our accreditation here: https://www.ultimatemedical.edu/about/accreditation/. Our Student Finance team is dedicated to assisting our students in applying for financial aid, letting them know their options, and taking the time to walk students carefully through the Student Finance process in order to make sure each new student feels comfortable and informed. If you need assistance or want to speak with someone regarding your experience with our Student Finance team, our UMA Cares Team is here to help. You may give them a call directly at 800-509-5474.
Michelle A.
It took me a week in a half so I can withdraw thay dident awnser my emails call backs and finally when thay called it was finance who would of known thay all give you different amounts say one thing do another I got 26 documents were thay can't figure what thay want to give me !!! If anything thay are charging all week and a few days more if I'd say somthing ant right I asked multi times what I owe never gave me awnsers I asked once again not even I was charged books and microsoft am I getting that back I dident get neither I bought books don't I get my payed by me back the online books 5 assignments dident open not even technical can awnser what's the problem I called texted and no awnser it's normal I guess ? I told them send the money back to fasa I don't care less after repeating it over to me I wasn't expecting any money I had to ask for them or I'd not get any so what' I got screwed and books I no longer need
Reply from Ultimate Medical AcademyJul 25, 2024
Hi Michelle, we replied to your previous Trustpilot review on July 11th as well, and we'd still like to connect you with our teams for support on this. Our teams take the time to walk students carefully and individually through both the Student Finance and Admissions processes in order to make sure each new student feels comfortable and informed. Would you please call 800-509-5474 or email [email protected] so that I may better assist you? You may use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares UMA Cares takes all inquiries seriously and will respond in a timely manner.
Serena M.
I put in my info on their website for them to contact me. Next thing I know I’m getting a call thinking I’m gonna get basic information, and I’m getting signed up already and on a phone call for an hour. All I wanted was basic info not to be caught off guard with filling out the application and enrolling. I had to end the call so because I had things to do. And when I wasn’t able to call back to finish that day I got a long text message about how they need to get me to fill out my financial aid forms today. I felt uncomfortable with how abrasive and fast everything was so I decided to ignore them and they have been calling my phone multiple times a day and sending text. After seeing these reviews I’m glad I didn’t submit the financial aid forms
Reply from Ultimate Medical AcademyJul 17, 2024
Hi Serena, we care deeply about the well-being of our students, and I would like to connect you with our UMA Cares team so that we may understand your experience with our Admissions and Student Finance teams in more detail. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. Or, if you'd prefer, you may use the link below to share the details of your experience with a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares UMA Cares takes all inquiries seriously and will respond in a timely manner.
Student
I had applied to this school back in May 2024, I did the orientation but I had to withdraw from the school at the end of May. My financial aid was coming close of running out but the school told me that they can used the rest of it plus I would have to pay $547 a month before classes starts. So I left the school just for them to keep calling me over and over again for over a month with the same sentence they been asking me " I see you cancelled your enrollment with the school is there anything we can do for you? My answer always be the same, "No my financial aid is running out." I wish they would stop calling me everyday just leave me alone.
Reply from Ultimate Medical AcademyJul 9, 2024
Hi there, at UMA we put an emphasis on caring for our students. Our teams reach out to ensure that they are getting the assistance they need, whether it be in their studies or re-enrolling. I would be happy to ensure that you are no longer contacted by our teams. Please email us at [email protected] with more details so that we may further assist you.
Dee D.
As a current UMA student, this is very disheartening. Honestly, starting to get discouraged by all these awful reviews. They're literally everywhere. The thought that I've taken out a student loan, that I have to pay back mind you, only to later not get the proper credential's or degree that I'm paying for and busting my behind for "REALLY" pisses me off. Not to mention I'm expecting a stipend in a few days that people are saying they never got SMDH
Reply from Ultimate Medical AcademyJul 1, 2024
Thank you for reaching out to us, Dee Dee. We encourage all of our students to communicate openly with us on our review sites and social media platforms, and we are actively working with those students to resolve any issues that they may be having. If you have concerns or want to speak with someone regarding your experience with our Student Finance team, our UMA Cares Team is here to help. You may give them a call directly at 800-509-5474. In the meantime, I would like to ask that you please read our reviews on the Better Business Bureau's website: www.bbb.org/west-florida/business-reviews/special-education/ultimate-medical-academy-in-tampa-fl-90041869 Please feel free to reach out to us if you ever need any assistance or have any questions - we're here for you.
