United Car CareReviews of unitedcarcare.com

My f150 water pump went out, united car care accepted the claim to repair. although as decided they don't have to pay part of the labor or pay the tax on the bill and is now falling on me. my deductible is $250 and when all said and done I will owe about 1 third more of my deductible. which now comes out to $360 and some odd change. the company says they are exempt from sales tax! so the dealership has to charge me, also leaving behind $50 something dollar labor costs on me. UCC is not covering a grand total of $114.87. The total bill from the Ford Dealer is $794.76, I have now left 2 messages at claims managers mailbox. I have received no response in roughly 24 hours. When I call and ask about my situation I am left with I will be contacted when i am contacted, no time frame. my claims adjusters name is Joe. Also I do not see anyway on here to directly message you, you will have to be more specific in the replies, calling into company doesn't help at all.

Had an issue with my truck and took it to a GMC dealer. They told me what the issue was and I contacted United Car Care. They sent a 3rd party adjusted to look at my truck. GMC called and said that United Car Care rejected my claim becuase of "dirt and debris" which is excluded from my warranty. Now I am out $1550 to get my vehicle fixed, have a completely useless $4500 warranty through this joke of a company, and feel screwed. So I would recommend avoiding this company becuase they will take your money and think long and hard, they can deny everything becuase vehicles get dirty driving down the road. I do not take my vehicle off road and stay on paved roads 98% of the time, so this can happen to you as well. Buyer beware! Update - Response to Owner: There was an issue with my car, not caused by me and you will not cover. You refuse (deny) and GMC refuses to pay, so I am left paying. I purchased an extended warranty and you chose to deny the claim, your reasoining is a lame excuse. We dont have to worry about any of this any longer becuase I have gone to the dealer last week and canceled my policy. I am just bummed I paid the small amount that I paid.

Best customer service experience ever...love this company immediate responses

The best part of my experience, was no delays in getting my car repaired. I just had the $100 deductible and that was it. Very smooth transaction. Nothing denied. All approved!

QUICKEST PAYMENT I'VE RECEIVED FROM A SERVICE CONTRACT COMPANY AFTER SUBMITTING A FINAL REPAIR ORDER.

I am a Service Advisor at a new car dealership. United Car Care is the easiest extended warranty company. They answer the phone quickly, the provide a timely approval and pay instantly. I wish all of my customers had a contract with United Car Care

My Tahoe needed a new transmission and a lengthy time in the shop. United Car Care was responsive and adept at moving the ball forward and helping me with my rental car. I highly recommend UCC to anyone buying a used vehicle!

Happy with this transaction. The transmission valve body went out on my 2018 F150. United Car Care covered the replacement minus the $250 co-pay. No complaints.