Unitel VoiceReviews of unitelvoice.com

The agent was professional and had knowledge of the product.

Great customer service. The service rep help in every possible way to get my phone system up and running. She was also a great listener very professional, and patient.

My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option. When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration. I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process. Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase.

Great Experience! I'm very impressed by the services and the great customer support.

Greg was very Knowledgeable on the system! Greg was extremely professional, and more importantly he was very prompt!

Unitel Voice is the best.

Very understanding and patient service tech

Martha was awesome, very patient in explaining everything and answered all my questions. Went out of her way to make this as easy as possible for me. A total gem.