Excellent
Based on 396 reviews
UNITS® Moving and Portable Storage4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
Patty M.
We were entirely pleased with the job that Units did. The move from WI to AZ can be stressful, but the people we encountered through Units made it easy every step of the way. Our storage units were one less thing to worry about.
Morgan & Justin T.
Great experience. Everything was easy. Good communication, easy to just text them. Always on time and profession and reasonable pricing. Would highly recommend.
Glen C.
Move when well, moved from Wisconsin to Arizona due to military reassignment. They were very responsive and easy to work with. Will definitely recommend and use again.
Karlee T.
I have been working with Units for the past year. They are wonderful to work with! They always make requested dates for drop off and pick up work, respond quickly, and go above and beyond to help our customers! They keep us updated on Units transits and invoices are always exactly as quoted. Special shout out to Gina, and Stephen for always giving us the very best service!
Shelby Dominguez R.
Everyone in the team was awesome to work with, Sadie was so great at communication and Steve really knew how to get the job done! What an easy and great experience
Ashlee
Sarah was very helpful from the start. They were quick to deliver and answer any questions. The units themselves are nice and great size. Price was affordable also!
Mona M.
I recently used UNITS for portable storage, and I couldn’t be more impressed with their service! From start to finish, everything was seamless. The ordering process was straightforward, and the team was incredibly helpful in answering all my questions. The portable storage container was delivered right on time, and it was in great condition – clean, sturdy, and spacious. What really stood out to me was the flexibility. I needed to keep the container for a little longer than originally planned, and UNITS was more than accommodating, with no hassle at all. The pick-up and delivery process was efficient and on schedule, making my move stress-free. If you're looking for a reliable, convenient, and affordable portable storage solution, I highly recommend UNITS. Their customer service is top-notch, and they made a potentially stressful situation much easier. Will definitely use them again if I need storage in the future!
Ami D.
I reached out to Units after Hurricane Helene flooded our home. Albert was able to get a Unit delivered within two days. When Milton hit the forecast two days later, and we were looking at a forecast of up to 10’ of storm surge, I worried that the Unit would float away. I texted Albert on a Sunday requesting that they pick up and store the Unit before the storm hit,and got an immediate response. They came to get the Unit on Tuesday, and what was left of my personal contents was stored safely during Milton. I cannot say enough to convey how helpful, compassionate and responsive Albert and Angie were during what was surely a stressful time for them. Highly, highly, highly recommend!!!
