Great
Based on 334 reviews
UniWigs4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
UniWigs (uniwigs.com) has 334 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
334 approved reviews, newest moderated first
Beth P.
The Smokey wig The Smokey wig is the perfect winter colour, the hair feels so soft and had a lovely wave to it straight out the bag . It’s also so long which I love! The lace is great and there is enough lace for me to put plaits in without the cap being visible. My head is on the smaller side, but it was comfy once I just put some tape around the ears . Overall the hair is soft and such a beautiful colour, I felt like a fairy!
Andrea K.
I received Georgia and I have to say she is exactly as described on the website. She has a great front hairline with light knots due to the butter blonde color of the wig. She is 110% which makes her move like natural hair while providing a light density. Just today I’ve had her on for 12 hours and I couldn’t be more happy.
Jayme
I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all identical), the hair is beautifully cut, often with subtle layers or face framing pieces. This company is truly looking out for women with hair loss, by offering stunning options at a great price point.
Jill G.
I got scammed. I sent a picture of my hair colour ahead of ordering. They recommended 16” vanilla butter blonde. When it arrived it was platinum cool toned blonde - Wayyyy lighter and not warm as mentioned to me. Support said to exchange for mousse brown. I started the exchange process and then received an email saying this colour is out of stock in this length and only available in their shortest hair length but I could go with truffle brown (darker and no highlights) with a processing time of 4-6 weeks. If I want to stick to mousse brown, it’ll be a custom order so it’s final sake and much longer processing time. This is a classic bait and switch technique that shady salesman have been using for years - a deceptive sales tactic where a seller advertises a highly desirable product (the "bait") to lure customers in, but when the customer arrives, the item is unavailable or inferior, and the salesperson pressures them to buy a more expensive, different product (the "switch"). This practice is illegal in many places and aims to trick shoppers into purchasing something they didn't initially intend to buy by using the attractive advertised offer as a false lure.
Reply from UniWigsDec 18, 2025
Dear Jill, Thank you for sharing your feedback. After reviewing the case, we found there was a misunderstanding in communication, which we regret was not clarified at the right time. The Mousse Brown 16” you requested for exchange had been sold out and discontinued before the exchange confirmation was received, which is why it was no longer available. This was neither an intentional change after your request nor a “bait and switch.” We have since explained this by email and offered multiple alternative solutions. We want to be clear that we do not engage in bait-and-switch practices, and availability changes were due to real-time inventory and product lifecycle decisions. We sincerely regret that our earlier communication did not explain this clearly enough, which led to understandable frustration. Our priority is always to help each customer find a suitable, satisfying product. Our customer service team remains available and committed to resolving this fairly and transparently. Sincerely, UniWigs Support
Rachael
I received the uniwigs Amelie medical wig, and she is stunning! Perfect amount of hair for a bob. The cap construction is very comfortable and lightweight. The silicone in the cap too is a nice touch if you need that extra security! I chose natural black with brown tones and the colour is perfect and as described. Overall the piece is a great value for the price!
Reply from UniWigsDec 19, 2025
Hi Rachael, Thank you for sharing your experience with the Amelie medical wig! We’re so happy to hear that you love the fit, lightweight feel, and the added security from the silicone cap. It’s wonderful to know the color and density were exactly what you were looking for. We truly appreciate your feedback and are glad Amelie brought you confidence and comfort. Sincerely, UniWigs Support
Lina F.
Leider erhielt ich den Topper in der falschen Farbe. Ich bestellte ein dunkles braun und erhielt eine schwarzen Topper. Der Kundenservice ist leider wenig hilfreich und besteht darauf, dass es die richtige Farbe sei, obwohl zwischen den Fotos Welten liegen. Sehr schade.
Reply from UniWigsDec 18, 2025
Dear Lina, es tut uns leid zu hören, dass Sie mit der erhaltenen Farbe nicht zufrieden sind. Wir verstehen, wie enttäuschend das sein kann, besonders wenn die Farberwartung nicht erfüllt wird. Wir möchten Sie wissen lassen, dass wir Ihnen bereits per E-Mail geantwortet haben und Ihnen dort konkrete Lösungsmöglichkeiten vorgeschlagen haben. Bitte schauen Sie in Ihr E-Mail-Postfach (inklusive Spam-Ordner), damit wir gemeinsam den nächsten Schritt abstimmen können. Unser Ziel ist es, eine passende Lösung für Sie zu finden, mit der Sie zufrieden sind, und wir helfen Ihnen dabei gern weiter. Vielen Dank für Ihr Feedback und die Gelegenheit, das Missverständnis zu klären. Freundliche Grüße UniWigs Team
Nicole E.
The Stormy Lights wig (SKU SL1204) has a beautiful, natural blend with soft dimension that looks realistic in person. The fibers feel lightweight and hold their style well throughout the day. Comfortable to wear and easy to style without feeling or looking “wiggy.”
Reply from UniWigsDec 19, 2025
Hi Nicole, Thank you so much for sharing your experience! We’re thrilled to hear that you love the natural blend and soft dimension of the Stormy Lights wig. It’s wonderful to know it feels lightweight, comfortable, and easy to style without looking “wiggy.” Your feedback truly means a lot to us — thank you for choosing UniWigs! Sincerely, UniWigs Support
Jamie Leigh H.
I have worn toppers for years and in the last couple of years, found Uniwigs. I love their toppers and am now branching out into wigs. The Human Hair Jade Wig in Vanilla Butter blonde is lovely. For first time wearer of wigs, it feels secure. It is light weight and the hair feels lovely. I highly recommend
Reply from UniWigsDec 17, 2025
Hi Jamie, Thank you so much for your kind words and support! We’re truly honored to be part of your hair journey. It’s wonderful to hear that after years of wearing toppers, you’ve found UniWigs and are now exploring wigs as well. We’re especially glad you’re enjoying the Human Hair Jade Wig in Vanilla Butter Blonde, especially as a first-time wig experience. Your recommendation truly inspires our team to keep delivering quality and comfort. Thank you again for trusting UniWigs! Warmly, UniWigs Support
