Shari A.
Impossible to contact their customer service
Impossible to contact their customer service. They require you to login, but because I created my account using Google, I never officially created a password for the account, and their customer service support requires you to login. When I hit "forgot password", it says they sent an email to my email, but I never get it, not even in the spam folder. They should make their customer service support WAY more readily available and not require them to jump through all these hoops just to get some basic help. I just want to know how to reduce the number of winners to 1 despite having multiple products as the prize.
Reply from UplupJun 14, 2024
Hi Shari, we're truly sorry you had a hard time contacting support! We have listened to your feedback and made a very visible and obvious contact link at the top of the homepage. Thanks again, and please let us know if we can help with anything else!