TK
Excellent company
This company is an example of how businesses should be run. They are professional, courteous and quick in resolving any issuers you may have. So happy with this company. Thank you Brad for your excellent service.

Excellent
Based on 32 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UpperLevel is a premium managed WordPress hosting provider built for agencies, businesses, and professionals who can't afford downtime, slow load times, or unreliable support. Unlike budget hosts that automate everything and leave you on your own, UpperLevel combines enterprise-grade NVMe SSD infrastructure with a hands-on team of Level 3 WordPress experts available 24/7/365.Every site hosted with UpperLevel is proactively monitored, with performance tuned, malware removed for free, and support requests answered in under 5 minutes on average. Our team doesn't just manage servers — we manage your WordPress environment end to end, handling core updates, plugin updates, staging environments, and daily backups so you never have to worry about what's happening behind the scenes.UpperLevel's hosting plans are powered by NVMe SSD storage for blazing-fast speeds and feature daily off-site backups with a 45-day retention window — far beyond what most hosts offer. We also include free malware removal, proactive uptime monitoring, and staging environments on every plan.Our pricing is straightforward and stays the same at renewal — no bait-and-switch introductory rates. Shared hosting plans start at $11/month, and Managed WordPress plans start at $24/month. Every plan comes with a 45-day money-back guarantee, so you can try UpperLevel completely risk-free.Based in Boca Raton, Florida, UpperLevel is the managed WordPress host that treats your site like we would treat our own. Whether you're migrating from a slow shared host or scaling an agency with dozens of client sites, UpperLevel gives you the performance, support, and reliability your business depends on.
UpperLevel (upperlevel.com) has 32 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
32 approved reviews, newest moderated first
TK
This company is an example of how businesses should be run. They are professional, courteous and quick in resolving any issuers you may have. So happy with this company. Thank you Brad for your excellent service.
tiga
I cannot begin to say how Great UpperLevel Hosting is! From helping me transfer my domain to making sure my email was connected to my site!! Thanks for giving my website a great super fast place to live!! UpperLevel can't be beat and their Customer Service is the ABSOLUTE BEST. Thanks you for all your hard work!!
Dennis T.
I use Upper Level for web hosting and email. Very dependable service, never have problems. Billing is fair and simple. Upper Level makes it easy!
Erin R.
Brad and the entire team are so knowledgeable and responsive! I’ve never had an issue and they are easy to contact for any questions I may have. You are in great hands with UpperLevel!
Diana H.
I've been with Upper Level for several years and have never had a single issue. Brad is always very responsive when I have a question, and Upper Level keeps users informed about anything that may be going on. Super reliable, super friendly. Would definitely recommend!
Rebecca Lee S.
I felt absolutely cared for! Highly communicative! Personalized service! Brad took his time explaining all the ins and outs so that I was never confused. I basically got to kick back and have everything done for me…my favorite. I couldn’t be more pleased.
Dustin R.
Brad Newman and the team at UpperLevel provide the highest level of customer service. My company has used them for years and I can't say enough great things. When issues come up, which is extremely rare, they will not rest until they have solved it. 5 stars isn't enough.
Mike S.
I have had UpperLevel hosting my website the entire 4 years I've been a VoiceOver artist. In that time there has never been a time when my website hasn't performed up to my expectations. In fact the only time I have ever had to call for tech support is when I was having a problem with something OUTSIDE of their responsibility. I couldn't get help from the relevant party, so I called NewLevel for help. Much to my surprise, I didn't get a phone tree, I didn't get someone who couldn't speak English, what I got was Brad himself! He is the one who answered the phone! He stepped up and pointed me in the right direction and I was able to get my problem resolved. As long as UpperLevel is in business, they will have me as a customer.