Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Sean M.
Aug 23, 2023
Kasie was very helpful with quick…
Kasie was very helpful with quick responses.
Reply from Upstep Custom OrthoticsAug 23, 2023
Welcome to Upstep!! We are happy to have you, Sean!
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Robert L.
Aug 23, 2023
The service is great
The service is great, Kasie was very helpful
Reply from Upstep Custom OrthoticsAug 23, 2023
Thank you so much!
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Floyd
Aug 23, 2023
Did not answer my question about insole…
They did not answer my question about insole shape. They answered with information on a totally different issue (insole height) and provided a measurement guide that is totally confusing. Plus, if providing original insole height is important, why isn’t it requested by default?
Reply from Upstep Custom OrthoticsAug 23, 2023
Hello. Based on the information provided in this review, we do not have enough information to locate an order. If you still have additional questions and need assistance, please contact [email protected] Thank you!
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Bobbie H.
Aug 22, 2023
Chat option Customer Service
Mary was very helpful assisting me via chat option on the Upstep website. I recommend using this feature if you need to speak with someone directly the phone lines are usually busy. Mary was quick and helped me with exactly what I needed. Thanks again.
Reply from Upstep Custom OrthoticsAug 23, 2023
We love super-duper reviews like this! We appreciate you taking the time!
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Leslyn C.
Aug 22, 2023
Mary was very helpful
Mary was very helpful, knowledgeable and friendly, she was able to answer all my questions, and give me advice about which product would have been best for me.
Reply from Upstep Custom OrthoticsAug 23, 2023
Hi! So glad we can help make things clear for you! Thank you for taking advantage of our live chat on the website! We love when our customers do that!
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Benjamin
Aug 22, 2023
Friendly and Helpful
Friendly and helpful. Gave me the exact information I needed. Thank you again Mary!
Reply from Upstep Custom OrthoticsAug 23, 2023
Thank you for the 5 stars!! If you need anymore information or have anymore questions, we are here for you!
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Brandon W.
Aug 22, 2023
Had some questions regarding products…
Had some questions regarding products and needed some help. Samantha Burks helped me out. She was very professional & helpful.
Reply from Upstep Custom OrthoticsAug 23, 2023
Thank you, Brandon! We love hearing such wonderful compliments about our Foot Specialists! Thank you for choosing Upstep!
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Corey D.
Aug 21, 2023
Mary was extremely helpful and made my…
Mary was extremely helpful and made my experience 10/10! Thank you very much!
Reply from Upstep Custom OrthoticsAug 23, 2023
10/10! Wow! Thank you so much Corey!!!
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