Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Bill S.
Aug 17, 2023
Thanks for the quick response.
Thanks for the quick response.
Reply from Upstep Custom OrthoticsAug 21, 2023
You are so welcome. The pleasure is all ours!
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Ron
Aug 17, 2023
The customer service is great
The customer service is great. I worked with Kristen and she was wonderful to work with.
Reply from Upstep Custom OrthoticsAug 21, 2023
Thank you for the uplifting words !
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Sandy W.
Aug 17, 2023
Katie was very helpful in getting me a…
Katie was very helpful in getting me a detailed invoice. She also answered my questions about submitting photos of my shoes.
Reply from Upstep Custom OrthoticsAug 21, 2023
Thank you for the photos and for choosing Upstep for your orthotic needs! We look forward to designing them and getting you on your way to more comfortable feet!
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J H.
Aug 17, 2023
Very knowledgeable and quick response.
Very knowledgeable and quick response.
Reply from Upstep Custom OrthoticsAug 21, 2023
Up front and center- Upstep! Thank you for choosing us!
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Brent
Aug 17, 2023
Mary was friendly
Mary was friendly, professional, and very helpful.
Reply from Upstep Custom OrthoticsAug 21, 2023
Thank you! We love hearing this! It never gets old!
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Rudolph D.
Aug 17, 2023
You charged mean extra $160
You charged mean extra $160 . You frauds
Reply from Upstep Custom OrthoticsAug 21, 2023
Hi Rudolph, Thank you for choosing Upstep! After reviewing your invoice with Talia, you were reading the SUBTOTAL, not the TOTAL amount after you applied the coupons. Ouch! This one star hurts!
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Gregg A.
Aug 17, 2023
Easy ordering process
Easy ordering process. Excellent email follow up.
Reply from Upstep Custom OrthoticsAug 21, 2023
Great to hear the website is user friendly. Your feedback means a lot to us! We are always looking for ways to better our website so when we hear the ordering process isn't complex, well, it just makes our day!!
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MJE
Aug 16, 2023
I received a recommendation for your…
I received a recommendation for your product from a vein specialist technician. She said you were worth every penny
Reply from Upstep Custom OrthoticsAug 21, 2023
Wow, please thank her for us!! We love referrals and we certainly believe word of mouth is the best form of advertising!! Thank you for choosing Upstep!
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