Uptown logo designReviews of uptownlogodesign.com

They will tell you "EVERYDAY" someone will back and NO ONE will ever call you until you call 2 weeks later when YOU call them back to hear, "No one is here right now". Then you lose another 2 weeks. Only to repeat again next week. DO NOT WORK with them! If you are working with them, they Only took your Money! Too late, if they have your Money. They stole my $10,000 and not giving me my project! It's been "1 Year so far!" They didn't reply to my Attorney either. Call the FBI, because they are hiding under different businesses.

Beware! These guys are very near to being smooth scammers. Please check their Better Business Bureau complaints before doing business with them! I made the mistake of trusting them, and it was a nightmare to try to get my money back. Edit: After what this company put me through, I'd only consider speaking with someone in their support department if the call was recorded and my attorney was listening on the other line. If I had done that the first time, I'd have a legitimate sexual harassment case because of how I was treated by the person who claimed to be an "attorney" and a "Vice President" of the company. Their conduct was so bad, I needed to file a complaint with the California State Bar association! Plus, they never even responded to my Better Business Bureau complaint! I've never been treated so unprofessionally in business before.

Long story short, see BBB complaints online and the bad reviews on this site. Its all true. I wouldn't trust their reviews listed on their website. I had 6 months of headache to get my website completed. Website it still not fully completed. Also, haven't received any reimbursement as promised. I have chat messages saved for proof. They claimed they made a website they presented to me. But when I reached out to owner from website they presented, it turns out they had no involvement. To top it off, you will not have ownership to your website. You will be given admin access but have from little to no capability to make any edits. Uptown is a shady company, consumer please be aware. Best if you shop around locally so you can work one on one with web designer, instead of trusting someone out of state and then takes your money. Uptown still hasn't follow up BBB complaint, which mean they don't care about their customers, only how much they can get from you. Tracking Follow-up: Uptown Care Support just replied to this rating on March 26th, 2020 and want me to reach out. I replied back on March 29th. Nevertheless, I have been updating care support throughout my 6 months of hassle experience and nothing have changed. But now my experience is out it public and now it's okay to help a customer out or hear them out. Sorry Uptown, I will not taking this review down until I get money reimbursed as promised. Tell Jason & Randolph I said hello! As of April 23, 2020, there has been no follow-up since I replied back on Mar 29th. As of Oct 29. 2020, there has been no follow-up, just been reaching for more services. Turns out who they say has been fired is still working there. They mentioned the representative name to whom I should follow up with my complaint. As I mentioned before please do your research. The positive comments here on trust pilot doesn't sound real. If uptown logo is legit, then their social media should prove that.

Hiring them became my worse nightmare, Until now i am struggling to get them to finish my website or refund me. they delayed me big time. i must say i been trapped with this company not recommended at all - its nightmare

Unfortunately I agree with all the bad reviews. Hiring them became my worse nightmare. Forget trying to ask for a refund because it won't happen. No customer services and work ethic is absolutely horrible. Thinking class action lawsuit needs to happen.

BEWARE FAKE FAKE FAKE WHO THE HELL LEAVING A POSITIVE FEEDBACK OF THIS COMPANY. THEY SHOULD BE BAN FROM SCAMMING PEOPLE. I WAS CHECKING THE FIVERR WEBSITE I THOUGHT I WAS TALKING TO FIVERR PERSON. FOR SOME REASON I WAS CHATTING WITH THIS UPTOWN LOGO MERCHANT PERSON AND THEY PROMISE ME THAT THEY ARE GOING TO HELP ME DESIGN A LOGO. ALSO THEY TOLD ME THAT IF I AM NOT SATISFIED WITH THE LOGO DESIGN IS 100% MONEY BACK GUARANTEE. NOPE IT DID NOT HAPPEN I CONTACTED THEM SEVERAL TIMES I KEEP CALLING THEM THROUGH PHONE & LIVE CHAT I KEEP GETTING A LONG WAIT JUST THEIR ANSWERING SERVICE KEEP SAYING THE LINE IS BUSY THEN I TRIED THE LIVE CHAT NOBODY'S ANSWERING EITHER. SO I DECIDED TO OPEN A DISPUTE WITH MY CREDIT CARD AFTER 3 WEEKS SOMEONE CALLED ME FROM THIS LOGO DESIGN TOLD ME TO CALL MY CREDIT CARD TO STOP MY DISPUTE DUE TO THEY ARE IN PROCESS TO REFUND ME MY MONEY NOPE IT NEVER HAPPEN. UNTIL NOW I STILL FIGHTING WITH CREDIT CARD TO GET MY MONEY BACK. WHAT A RIP OFF! I WILL NOT STOP TILL THIS MERCHANT IS BAN FROM OPERATING SCAM BUSINESS.

Really, would not even give 1 star. The worst company ever. No receipts or contracts. No communication. Mismanagement. A very deceptive company. Total rip-off.

I hired uptown for my website design on September 2019 and until now I am still making follow up on what happened to my website. Hiring them was a disaster. They kept promising to deliver it on time, until my project failed because my website was not complete. Now, I am trying to ask for a refund and nobody is willing to take my calls. Has anyone here knows how to sue this company? it is really worth taking a step going towards legality