OVHcloud USReviews of us.ovhcloud.com

Kelsey S. Did a fantastic job answering all of my questions and pointing me in the correct direction. I am now confident with purchasing a Rise Game 2. Thanks.

Very fast an knowledgable Customer Support. Finally a Support that is not a BOT. When you need an expert , they are there to help.

Excellent service. I made a mistake, and they quickly resolved it. Always great service

Awesome support, infrastructure and DDOS protection, Kelsey always up to help the customer the best way possible, really appreciated. Customer for more than 8 years

Support exceeds my best expectations.

Just spoke with Bob Young over in OVH’s sales team about upgrading my server. Let me tell you—this guy is a paragon of customer service. He was quick, efficient, got me into the very last RISE-2 in the Hillsboro datacenter, landed me a great price, and somehow managed to make the soul-draining process of a server upgrade actually fun. Total legend. I've been with OVH for four years now, and honestly, I can't really complain. Sure, there are things I wish they’d do better (every provider has their quirks), but on the whole, I’ve been very happy with the service. The pricing’s competitive, the hardware is reliable, and the systems are pretty hands-off—which is exactly what I want out of a dedicated server host. And the uptime? In four years, I’ve had exactly one service disruption. It was so minor I almost forgot to mention it. Look, OVH isn’t the best host in the world. They’re not trying to be. But they’re also far from the worst. What they are is consistent—and in the world of infrastructure, that’s worth its weight in gold. If you’re shopping around for dedicated servers and value reliability over flash, OVH is a solid choice. And if you get Bob in sales? You’re in really good hands.

I decided to purchase a VPS from OVHcloud and faced serious issues from the start. When I received the server, I discovered that all the provided IPs were listed on blacklists, which directly impacted my ability to send emails and use the server properly. When I reached out to them for help, I was directed to the Abuse team, but I received no response when I asked about the possibility of getting additional IPs, they told me they could not guarantee the cleanliness of the new ones. It is clear that the company is aware that all of their IP addresses are blacklisted, yet they did not offer any effective solution. Moreover, their policy does not offer any refunds, even if the service is subpar I am extremely disappointed with this experience, and I believe this company is not reliable enough to provide quality cloud hosting services. If you're looking for a VPS provider, I recommend looking elsewhere for better support and a more transparent, fair policy.

Very good service and super easy to use. If you have any questions or issues, their support staff will answer them quickly. It might take a couple of tries to get someone with a bit more knowledgeable but, for example, my recent issue was resolved in about 2 days. And the support staff was quick to reply to my messages, in the meantime.