Great
Based on 206 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UX Pilot is an AI-powered design tool that helps product teams move from idea to wireframe in minutes. Built for speed and clarity, it turns messy notes, prompts, and ideas into structured layouts that actually make sense, not just pretty boxes.Unlike other tools that chase pixels or code, UX Pilot focuses on thinking. It works like a junior designer who actually gets product logic, flow, and hierarchy, and doesn’t need constant hand-holding.Used by PMs, founders, and designers who want to skip the blank page and start with something smart.
UX Pilot (uxpilot.ai) has 206 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
206 approved reviews, newest moderated first
Franciska
I cannot unsubscribe from the newsletter. I wrote numerous messages, I clicked the link, and they keep sending me newsletters.
Reply from UX PilotOct 10, 2025
Sorry for that, you can delete your account from Account settings > Account Information.
Magsud H.
It actually helped me to generate the design for my project. However, after cancelling my subscription, removing my card from the dashboard they somehow managed to charge me next month and their support basically gives me bullshit reasons for it and they are throwing this to Stripe. On top of that they don't offer account deletion functionality so all I had left to do is ban the recurring payment from my banking app in order to stop this scam.
Reply from UX PilotOct 10, 2025
Hello hi, really sorry for any trouble - this is definitely not the experience we aim to provide. You should be able to delete your account from Account Settings > Account Information. If the subscription was cancelled before renewal, Stripe shouldn’t attempt another charge. However, if the renewal still happened after cancellation, please send us a request at [email protected] and refer to this review. We’ll make sure to investigate this properly and refund the full amount if any issue is found on our or Stripe’s end. Thanks!
Tom
Absolutely terrible experience! The tool is really buggy and their support is terrible. In fact I think it is just one person, likely drowning in complaints. Downgraded from Pro to Standard Plan and continued to be charged for Pro. Raised numerous issues with their support team and was completely ignored. I was told i could downgrade at any time and keep my credit balance. Sadly this is not the case, i lost over 4,000 unused credits and all of my design work. Look elsewhere
Reply from UX PilotOct 3, 2025
Hi , we’re really sorry for the experience you faced. We completely understand your frustration and would be grateful if you could give us another chance to make things right. Please reach out to us at [email protected] and mention this review. We’ll investigate your case on priority, and if we find any issue or uncertainty, we’ll not only resolve it but also add some free credits to your account as a gesture of goodwill. Your experience truly matters to us. We would love to keep you onboard with us.
Daniel B.
I have been using this tool to brainstorm and to quickly validate designs, and it works good overall, im satisfied. But mostly satisfied with their support everytime I encounter problems, while generating designs or loading or exporting to figma, Ibrahim was there and was very nice, he even jumped on a call with me to try and solve the issue.
sebastian
It's the buggiest tool I have ever used. Usually crashes after the first iteration. Do not even try the Figma PlugIn. It's next to useless. Even worse, they don't offer refunds. Not even partial. Several other UI tools work flawlessly, even for free.
Reply from UX PilotSep 25, 2025
Hey hi, we’re really sorry for all the trouble you’ve faced — this is not the quality or service we aim to provide. The issues you experienced were recent server-related problems that also impacted our plugin. These are short-term, though they have been a bit more consistent since last week. We’re closely monitoring the situation and working on improvements to ensure more stable performance, and this is our highest priority at the moment. That said, we’d truly appreciate it if you could give us another chance to make things right. Please reach out to us at [email protected] (You can refer this review) so we can resolve this for you. We’re confident you’ll find great value in our tool once things are running smoothly. Looking forward to it.
Simon
DO NOT SIGN UP. Illegal business practices. Signed up, did not work as advertised. Asked for a refund immediately. They did not provide it and broke EU consumer law: Consumer Rights Directive (Directive 2011/83/EU).
Reply from UX PilotSep 9, 2025
Hey hi, Sorry if you faced any inconvenience while using our product. Your experience and transparency are a priority to us, and we’d really appreciate it if you could share any shortcomings you encountered or anything that contradicts what we advertise. We’ll make sure to address all concerns with full transparency. Please feel free to reach out to us at [email protected] (you can refer to this review so we can get things sorted for you as soon as possible). We do offer free usage of the product so that users can try it out before subscribing. As part of our general policy and terms (https://uxpilot.ai/terms), we usually do not process refunds. However, if you’ve experienced a major shortcoming or uncertainty, we will carefully review your case and take the appropriate action. Thanks!
Adam
You cannot change your email address or delete your account online. Three months ago, I asked them several times to delete my account and my data. Nothing has happened so far!
Reply from UX PilotSep 4, 2025
Hi, sorry for any inconvenience caused. The limitations with email changes were temporary, but the good news is that these cases are now supported. Please let us know how you’d like us to proceed either share your email so we can contact you, or reach out to us at [email protected] We’ll get this sorted for you.
Antoine P.
C’est vraiment un logiciel nul. C’est bien de faire des pub Instagram mais franchement délivrer un vrai produit c’est plus dur. Ne croyez pas toutes les pubs
