Valyōu FurnitureReviews of valyoufurniture.com

I ordered the Feathers Sectional, Charm 2.0 Bed, and the Kedman Extendable table. I love all 3 pieces and can’t express enough how well packaged it was and how much the furniture had added to my space! All 3 were very easy to put together! I’ll order from Valyou again in the future!

Delivery was on time and the drivers (Cameron and Gilbert) were very helpful. Overall, the experience has been great from start to finish.

Update: Valyou customer service reps worked behind the scenes to expedite the delivery of my sofa. This was great because we weren't going to have one for my daughters birthday party if it came around the original timing. I received it yesterday and we really appreciate the assist from them getting it before that. previous post: I ordered a sofa in late November in 2023. the site said i would receive it in late January. Now in early February they said that it just arrived at the shipping facility and it will take another 3 weeks to send out. the item better be good because this is not an acceptable amount of time to wait for a sofa.

Went above and beyond in getting my couch to me - one of the most personable company I’ve ordered from

Excellent service. Great delivery set up! Very nice delivery guys! The sofa is so comfy.. feels like $1mil dollars of comfort!

DO NOT BUY FROM VALYOU. My experience with them has been beyond HORRIBLE . This review is regarding an order I placed online and not at a store. I placed an order for a sectional and a coffee table on their website. They sent me a broken sofa, I realized that 30 minutes after the delivery was made and informed them about it, after a few days back and forth they said they will not replace the defective item because I did not keep the packaging!!! I mean who keeps a box for 3-4 days in case it’s needed??? That’s a bogus condition they have to avoid honoring the warrant. on top of that, they still haven’t sent me the coffee table a month and a half after the order was placed because they don have it even though it was marked available on the website then.

The delivery guys delivered my couch about 4 months ago, so I’m very late on this review. I have no complaints over how they worked. They got here on time, they called me 20 minutes before the delivery time and called me once they were here. There was so hassle whatsoever. They were very friendly, made conversation and made sure the couch was placed exactly how I wanted it.

This sofa exceeded my expectations. I went and saw it at the ValYou storefront in Downtown Los Angeles immediately knew I should have it. It was a little worn at the showroom, but showed up to my doorstep in prestine condition. If you’re think about getting this couch or comparing it to another, look no further. It is as advertised!