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Vault Insurance Reviews | Read Customer Reviews of vault.insurance

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Vault Insurance

Vault InsuranceReviews of vault.insurance

Insurance
300 First Avenue South, Suite 401, St. Petersburg, Florida

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4.5

Excellent

Based on 435 reviews

Vault Insurance4.5

Reviews435 About Contact

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Rating breakdown

5 star85%
4 star2%
3 star2%
2 star1%
1 star9%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Vault Insurance

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.

Vault Insurance (vault.insurance) has 435 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: vault.insurance
Website: vault.insurance
Category: Insurance
Location: St. Petersburg, Florida
Listed on Folks Told: 2026

Contact & location

(844) 368-2858
vault.insurance
info@vault.insurance
300 First Avenue South, Suite 401St. Petersburg, FL 33701

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 90% of reviews.
Most recent review: February 2026.

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Vault Insurance reviews

435 approved reviews, newest moderated first

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RONALD B.
Jan 13, 2023
We got done what needed to be done
We got done what needed to be done. all policies renewed
Reply from Vault InsuranceJan 13, 2023
Thanks for sharing, Ronald! We are so happy to hear we'll still be protecting what matters most to you!
Report
Joe C.
Jan 12, 2023
Had accidental door damage to my rear…
Had accidental door damage to my rear fender shroud. Matt Hughes handled the details incredibly quickly and efficiently. It was quite impressive; so much so that I am considering changing my policy to Vault.
Reply from Vault InsuranceJan 13, 2023
Joe, thank you for taking the time to share your feedback with Vault and Matt! We're so thrilled to hear you've had a positive experience working with us.
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Dallas
Jan 10, 2023
Fast and seamless
Fast and seamless. The process was very easy. We are so very impressed with Vault Insurance!
Reply from Vault InsuranceJan 10, 2023
Dallas, thank you for taking the time to share your experience with us. At Vault, we pride ourselves on delivering excellent service to our customers when they need us most and we are thrilled to hear you've received just that!
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Todd R.
Jan 9, 2023
Very easy process for claim with no…
Very easy process for claim with no hassles and a quick payment!
Reply from Vault InsuranceJan 10, 2023
Todd, thank you so much for taking the time to share your feedback with us. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
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William M.
Jan 8, 2023
Hurricane Ian…
We were overseas when Hurricane Ian struck and our vehicle was partially submerged in the sea surge. Initially handling the claim from Europe and then finalizing things in the following months was made pleasingly simple, mostly I believe, by Christopher Smith. Very professional and efficient.
Reply from Vault InsuranceJan 9, 2023
William, thank you for taking the time to share your feedback with us. We understand how stressful filing a claim of this magnitude can be, and we're so happy to hear we made this process easier for you. You can always trust Vault!
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James O.
Jan 8, 2023
Great people and great company
Great people and great company
Reply from Vault InsuranceJan 9, 2023
James, thank you for this amazing feedback! We take great pride in our team here at Vault and we're happy to hear you feel this way!
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NICK R.
Jan 4, 2023
Responsive
Responsive, professional, prompt, helpful.
Reply from Vault InsuranceJan 5, 2023
Thank you for taking the time to share your feedback with us, Nick. We understand how stressful filing a claim can be and we are happy to know we made this process easier on you!
Report
fuacata
Jan 4, 2023
Outstanding service
Outstanding service. Fast and professional. Even the body shop had positive things to say about Vault.
Reply from Vault InsuranceJan 5, 2023
Art, thanks so much for your feedback. A timely, thorough process for our customers is the Vault promise and we are so glad you had this experience. We always have you covered!
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