Average
Based on 575 reviews
Vector Security3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
575 approved reviews, newest moderated first
Gus and Jennifer C.
we have been workong with vector for 18 years and are on our second updated system. We upgraded to a great new system that is wireless and works on our cell phones. Online arming is great. Installers are great and the sevrice,of Byron Hawthorne has been exceptional. We highly recommend Vector Securities
Judith M.
Mickey is my contact, knows precisely My individual needs, a real professional & Vector a Great value. best on market & total dependability making one fe secure. Mrs McK
Robert G.
Whenever my alarm was set off vector (CSA)Customer services agent was calling to make sure everything was ok and safe in a timely manner.
Thad V.
I have worked with Vector for years; the latest on a 54,000 sf Skilled Nursing Facility. I know when I give them a contract for Fire Alarm or Door Security that I can count on a complete, coordinated, code compliant system. I value that highly in today's bid environment.
Gary K.
Mickey is a master of sensor placement. I really liked the way he explained the security logic for the placement and effectiveness different sensor types to be installed. Roger, the installer, was very professional too. His installation techniques were neat and clean with a minimum of disruption. Mickey and Roger are the face of Vector for us and you couldn't have pleased us more. Thanks for a great job!
Brad R.
We had a Vector home security installed in our new house. The salesman from Vector explained all of our options and help us decide the perfect system for our home. Vector was very professional in the installation and helpful in learning the product. We couldn't be any happier with our choice and I would strongly recommend Vector Security to any who ask.
Diana W.
We are a property management office and utilize security monitoring for our tenants and vacancies with Vector Security for many years. The local office and their staff have met our requests professionally and in a timely manner.
Susan L. A.
I have been a Vector customer for almost 20 years, having Vector security systems installed in 5 houses. The installations have been impeccable but more importantly, the service is exactly what anyone would want to feel totally secure in their home. I have recommended Vector to others and I will continue to do so.
